8
What to do if
…
If you are unable to remedy the problem by fol-
lowing the above suggestions, please contact
your dealer or the Customer Care Department.
1
Warning!
Repairs to the appliance are only to
be carried out by qualified service engineers.
Considerable danger to the user may result
from improper repairs.
3
If the appliance has been wrongly operated,
the visit from the customer service technician
or dealer may not take place free of charge,
even during the warranty period.
3
White glass ceramic
The white glass ceramic turns light green while heat-
ing up. This is a natural process and does not affect
either the function or the life of the appliance. When
it has cooled down, the glass ceramic returns to the
original white colour.
1
When it is green, the glass ceramic is hot. Do
not touch it - risk of burns.
Even in the event of a power cut, the glass ce-
ramic remains green until it has cooled down.
Problem
Possible cause
Remedy
The cooking zones are not func-
tioning.
The desired heat setting is not set. Set the heat setting.
The fuse in the house’s electrical
wiring (fuse box) has been tripped.
Check the fuse.
If the fuses trip a number of times,
please call an authorised electri-
cian.
The residual heat indicator is not
displaying anything
The cooking zone was only on for a
short time and is therefore not hot
If the cooking zone is supposed to
be hot, call the Customer Service
Department.
