11
If after the checks listed in the previous chapter, the
appliance still does not work correctly, contact your
local Service Centre, specifying the type of
malfunctioning, the appliance model (Mod.), the product
number (Prod. No.) and the serial number (Ser. No.)
marked on the identification plate.
This plate is placed on the front external edge of the oven
cavity.
Original spareparts, certified by the product
manufacturer and carrying this symbol are only available
at our Service Centre and authorized spareparts shops.
Service and Spare Parts
Something Not Working
If the appliance is not working correctly, please carry out the following checks, before contacting your local Service
Force Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made even if the appliance is under guarantee.
SYMPTOM
The oven or grill does not light
Food is cooking too quickly or too slowly
The oven is not cooking evenly
The oven light does not work
Steam and condensation settle on the food and
the oven cavity.
SOLUTION
Check that the oven is switched on at the wall
Check that the power supply has not been interrupted
before the cooling fan has had time to cool the oven
down
Check that there is not a problem with your gas supply
Check that you are using the recommended tempe-
rature settings and shelf positions.
Check that the oven is installed properly.
Check that you are using the recommended tempe-
rature settings and shelf positions.
Check the light bulb, and replace it if necessary (see
"Replacing the Oven Light")
Refer to the contents of this booklet, especially to
the chapter “Using the Gas Oven”.
Leave dishes inside the oven no longer than 15-20
minutes after the cooking is completed.
If after all these checks, your hob still does not operate
correctly, contact your local Electrolux Service Force
Centre.
Please note that it will be necessary to provide proof of
purchase for any in-guarantee service calls.
In-guarantee customers should ensure that the
above checks have been made as the engineer will
make a charge if the fault is not a mechanical or
electrical breakdown.
