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If after the above checks your appliance still does not
operate correctly, contact your local Zanussi Service
Force Centre.
Please note that it will be necessary to provide proof
of purchase for any in-guarantee service calls.
In-guarantee customers should ensure that the
above checks have been made, as the
engineer will make a charge if the fault is not a
mechanical or electrical breakdown.
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If the appliance is not working correctly, please carry out the following checks before contacting your local
Zanussi Service Force Centre.
Problem
No power to the appliance
The temperature in the
fridge or freezer is too high
The compressor runs
continuously
The temperature in the
fridge or freezer is too low
Excessive frost and ice has
built up
The appliance is noisy.
Possible Cause
No power at the socket.
There is a power cut.
The fuse has blown.
Thermostat controls are set at 0.
The appliance is located in an unsuitable
position.
The thermostat control is set too low.
The thermostat is set at the wrong temperature.
The door is open.
Large quantities of food have been placed in the
cabinet.
The door has been opened too frequently.
The air ventilation is obstructed.
The thermostat control is set too cold.
The door has been left open.
Something is obstructing the door.
The door gasket is dirty.
The appliance is not level.
Solution
Check there is power at the socket.
Check there is not a power cut by checking the
household lights.
Check the fuse has not blown.
Check the thermostat setting.
Check the ambient temperature is within the
appliances operating limits of 10 °C to 32 °C.
Check that the relevant thermostat control knob is
turned to the correct setting relative to ambient
conditions.
Adjust the thermostat control knob.
Close the door.
Do not leave the door open longer than necessary.
Check that the air ventilation is not obstructed.
Set the relevant thermostat control knob to a
warmer position.
Check the door has not been left open.
Check nothing is preventing the door from closing.
Check the door gasket is intact and clean.
Check if the appliance stands stable on the floor.
