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5

User’s

 

4.  CONDENSATE DRAIN

This appliance is fitted with a siphonic condensate trap system 

that reduces the risk of the appliance condensate from freezing.  

However should the condensate pipe to this appliance freeze, 

please follow these instructions:
a.  If you do not feel competent to carry out the defrosting 

instructions below please call your local Gas Safe Registered 

installer for assistance.

b.  If you do feel competent to carry out the following instructions 

please do so with care when handling hot utensils.  Do not attempt 

to thaw pipework above ground level.

If this appliance develops a blockage in its condensate pipe, its 

condensate will build up to a point where it will make a gurgling 

noise prior to locking out an “L2” fault code.  If the appliance is 

restarted it will make a gurgling noise prior to it locking out on a 

failed ignition “L2” code.
To unblock a frozen condensate pipe;
1.  Follow the routing of the plastic pipe from its exit point on the 

appliance, through its route to its termination point.

  Locate the frozen blockage.  It is likely that the pipe is frozen at 

the most exposed point external to the building or where there 

is some obstruction to flow.  This could be at the open end of 

the pipe, at a bend or elbow, or where there is a dip in the pipe 

in which condensate can collect.  The location of the blockage 

should be identified as closely as possible before taking further 

action.

2.  Apply a hot water bottle, microwaveable heat pack or a warm 

damp cloth to the frozen blockage area.  Several applications 

may have to be made before it fully defrosts.  Warm water can 

also be poured onto the pipe from a watering can or similar.  

DO NOT use boiling water.

3.  Caution when using warm water as this may freeze and cause 

other localised hazards.

4. 

Once the blockage is removed and the condensate can flow freely, 

restart the appliance. (Refer to “To Light the boiler”)

5.  If the appliance fails to ignite, call your Gas Safe Registered 

engineer.

Preventative solutions

During cold weather, set the central heating temperature knob 

(C) to maximum, (Must return to original setting once cold spell is 

over).
Place the heating on continuous and turn the room thermostat 

down to 15ºC overnight or when unoccupied. (Return to normal 

after cold spell).

5.  GENERAL INFORMATION

BOILER PUMP

The boiler pump will operate briefly as a self-check once every 24 

hours, regardless of system demand.

MINIMUM CLEARANCES

Clearance of 165mm (6 

1

/

2

”) above, 100mm (4”) below, 2.5mm 

(9

1

/

8

”) at the sides and 450mm (17 

3

/

4

”) at the front of the boiler 

casing must be allowed for servicing.

Bottom Clearance

Bottom clearance after installation can be reduced to 5mm
This must be obtained with an easily removable panel, to enable 

the system pressure gauge to be visible and to provide the 100mm 

clearance required for servicing.

ESCAPE OF GAS

Should a gas leak or fault be suspected contact the National Gas 

Emergency Service without delay. 

Telephone 0800 111 999

.    

Ensure that;

-  All naked flames are extinguished

-  Do not operate electrical switches

-  Open all windows and doors

CLEANING

For normal cleaning simply dust with a dry cloth.  To remove stubborn 

marks and stains, wipe with a damp cloth and finish off with a dry 

cloth.  

DO NOT use abrasive cleaning materials.

MAINTENANCE

The appliance should be serviced at least once a year by a Gas 

Safe Registered Engineer or in IE a Registered Gas Installer 

(RGII).

Summary of Contents for ULTRA COMBI 30

Page 1: ...red conform to the safety and performance specification that we require Do not use reconditioned or copy parts that have not been clearly authorised by Ideal Boilers For the very latest copy of litera...

Page 2: ...les for electrical installation It is essential that the instructions in this booklet are strictly followed for safe and economical operation of the boiler ELECTRICITY SUPPLY This appliance must be ea...

Page 3: ...itions Domestic Hot Water only required Set the mode knob D to summer Set the central heating demand on the external controls to OFF The domestic hot water preheat will operate with the preheat knob A...

Page 4: ...t heating requirements This will depend on the house and radiators used Reducing the room thermostat setting by 1 C can reduce gas consumption by up to 10 WEATHER COMPENSATION When the Weather Compens...

Page 5: ...ter can also be poured onto the pipe from a watering can or similar DO NOT use boiling water 3 Caution when using warm water as this may freeze and cause other localised hazards 4 Once the blockage is...

Page 6: ...Check the time settings on the programmer are as you require and adjust if necessary Check the programmer internal or external to the boiler is in an ON position and the room thermostat is turned up N...

Page 7: ...but the appliance has reached the desired temperature set on the boiler The boiler is operating in central heating The boiler is operating in domestic hot water preheat The boiler is operating in dome...

Page 8: ...meter and or pre payment meter has credit If the boiler fails to operate then please contact the Customer Helpline if under warranty or alternatively a Gas Safe Registered Engineer if outside of the...

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