Zanussi Electrolux ZOU580, User Manual

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GB IE
GREAT BRITAIN & IRELAND - Guarantee/Customer Service
Standard guarantee conditions
We, Electrolux, undertake that if within 12 months of
the date of the purchase this Electrolux appliance or
any part thereof is proved to be defective by reason
only of faulty workmanship or materials, we will, at our
option repair or replace the same FREE OF CHARGE
for labour, materials or carriage on condition that:
• Appliance has been correctly installed and used only
on the electricity supply stated on the rating plate.
• Appliance has been used for normal domestic pur-
poses only, in accordance with manufacturer's in-
structions.
• Appliance hasn't been serviced, maintained, re-
paired, taken apart or tampered with by person not
authorised by us.
• Electrolux Service Force Centre must undertake all
service work under this guarantee
• Any appliance or defective part replaced shall be-
come the Company's property.
• This guarantee is in addition to your statutory and
other legal rights.
Exclusions
• Damage, calls resulting from transport, improper
use, neglect, light bulbs, removable parts of glass,
plastic.
• Costs for calls to put right appliance which is im-
properly installed, calls to appliances outside United
Kingdom.
• Appliances found to be in use within a commercial
environment, plus those which are subject to rental
agreements.
• Products of Electrolux manufacturer that are not
marketed by Electrolux
Service and Spare Parts. Please contact your local
Service Force Centre: 08445 616 616 (Call will be rout-
ed to Service Force Centre covering your postcode
area). For address of local Service Force Centre and
further information, please visit:
www.service-
force.co.uk Before calling out an engineer, please en-
sure you have read the details under the heading "What
to do if...". When you contact the Service Force Centre
you will need to give the following details: Your name,
address and postcode, your telephone number, clear
concise details of the fault, model and serial number of
the appliance (found on the rating plate), the purchase
date. Please note a valid purchase receipt or guarantee
documentation is required for in guarantee service
calls.
Customer Care. Please contact our Customer Care
Department: Electrolux Major Appliances, Addington
Way, Luton, Bedfordshire, LU4 9QQ or visit our website
at www.electrolux.co.uk
Customer
Care Depart-
ment,
Tel: (Calls may be recorded for
training purposes)
Electrolux 08445 613 613
AEG-Electro-
lux 08445 611 611
Zanussi-
Electrolux 08445 612 612
For Customer Service in The Republic of Ireland
please contact us at the address below:
Electrolux Group (Irl) Ltd, Long Mile Road, Dublin 12,
Republic of Ireland
Tel: +353 (0)1 4090751, Email: service.eid@electro-
lux.ie
www.electrolux.com
Albania +35 5 4 261 450 Rr. Pjeter Bogdani Nr. 7 Tirane
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