16
What to do if
…
Problem
Possible cause
Remedy
The appliance cannot be switched
on or is not operating
More than 10 seconds have passed
since the appliance was switched on
Switch the appliance on again.
The lock is switched on
l
Switch off the lock (See the section
“Locking/unlocking the control panel”)
The child safety device is switched
on
l
Deactivate child safety device (See
the section “Child safety device”)
Several sensor fields were touched
at the same time
Only touch one sensor field
Automatic switch off has been trig-
gered
Remove any objects (pan, cloths,
etc.) that are lying on the control
panel. Switch the appliance on
again
Dirty control panel
The sensor fields must be dry and
fat-free.
The cooking zones automatically re-
duce the cooking level to
¾
The sensor fields are partly covered
by a damp cloth or with liquid
Remove the cloth or the liquid.
Reset the cooking level required.
The residual heat indicator is not
displaying anything
The cooking zone was only on for a
short time and is therefore not hot
If the cooking zone is supposed to
be hot, call the Customer Service
Department.
acoustic signal sounds, appliance
switches off
One or more sensor fields have
been covered for longer than
10 seconds
Uncover sensor field
A signal sounds when the appliance
is switched off
The control panel is partially or com-
pletely covered by objects
Remove the objects
The appliance switches off, a signal
sounds repeatedly
The control panel was covered too
long
The appliance will be fully functional
after about 50 seconds
The sensor fields cannot be operated
A single sensor field was covered
for a short period
The sensor field is automatically re-
leased after about 10 seconds
Display is switching between two
heat settings
Power management is reducing the
power of this cooking zone
See the section “Switching the pow-
er function on and off”
f
lights up
Unsuitable cookware
Use suitable cookware
No cookware on the cooking zone
Place cookware on the cooking
zone
The diameter of the bottom of the
cookware is too small for the cook-
ing zone
Move onto a smaller cooking zone
Use suitable cookware
_
lights up
Automatic switch-off has been trig-
gered
Switch off the cooking zone. Switch
the cooking zone on again
