Troubleshooting
Warning! Refer to Safety chapters.
What to do if...
Problem
Possible cause
Solution
The appliance does not operate.
The appliance is switched off.
Switch on the appliance.
The mains plug is not connected
to the mains socket correctly.
Connect the mains plug to the mains
socket correctly.
There is no voltage in the mains
socket.
Connect a different electrical appliance
to the mains socket. Contact a quali-
fied electrician.
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp is defective.
Refer to "Replacing the lamp".
The compressor operates continual-
ly.
Temperature is set incorrectly.
Refer to "Operation".
Many food products were put in
at the same time.
Wait few hours and then check the
temperature again.
The room temperature is too
high.
Refer to climate class chart on the rat-
ing plate.
Food products placed in the ap-
pliance were too warm.
Allow food products to cool to room
temperature before storing.
The door is not closed correctly.
Refer to "Closing the door".
There is too much frost and ice.
The door is not closed correctly
or the gasket is deformed/dirty.
Refer to "Closing the door".
The water drainage plug is not
correctly positioned.
Position the water drainage plug in the
correct way.
Temperature is set incorrectly.
Refer to "Operation" .
Water flows on the rear plate of the
refrigerator.
During the automatic defrosting
process, frost melts on the rear
plate.
This is correct.
Water flows inside the refrigerator.
Food products prevent the water
to flow into the water collector.
Make sure that food products do not
touch the rear plate.
The water outlet is clogged.
Clean the water outlet.
Water flows on the floor.
The melting water outlet is not
connected to the evaporative tray
above the compressor.
Attach the melting water outlet to the
evaporative tray.
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Summary of Contents for KBA19001SK
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