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WARRANTY AND REPAIR
If you find any defects in the product, please contact the store where you
purchased it or us directly. We will replace or repair any item found to have
a manufacturing defect free of charge. We will repair products with damage
caused by wear and aging at a reasonable price. Please note that it may be
difficult to obtain some materials due to the discontinuation of products and
parts, and repairs may not be possible based on the condition of the
product.
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When sending a product for repair, please remove dirt and moisture from
the product before sending it. Moisture and dirt may interfere with repairs.
Items that are not clean and dry upon arrival for repair will incur additional
charges at their own expense for cleaning. Thank you for your
understanding.
Zain Arts Co., Ltd.
7190-2 Shimauchi, Matsumoto, Nagano 390-0851
Phone: 0263-87-2955 FAX: 0263-87-2966
[email protected]
