Guarantee
One Sip Guarantee
We guarantee that you will enjoy your first sip of fresh-roasted coffee more than
you’ve ever enjoyed any other coffee. If you are not absolutely convinced that you
are drinking the freshest, most delicious cup of coffee on earth, simply return the
Zach & Dani’s™ Gourmet Coffee Roaster for a refund of the full purchase price,
no questions asked within 30 days of your purchase.
For supplies, coffee beans, accessories or questions:
Phone:
877-470-0330
Monday - Friday, 8am-5pm, MDT
Email:
Via the web:
www.coffeeroasting.com
Zach & Dani’s™
8200 E. Maplewood Ave.
Greenwood Village, CO 80111
Zach & Dani’s™ Instructional Guide and Roasting Journal
21
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Zach & Dani’s™ Instructional Guide and Roasting Journal
Concerns
Unit is running but auger is not
spinning.
Beans are not circulating even
though auger is spinning.
I pushed the buttons while the
unit was running and nothing
happens.
I roasted my beans and they are
too dark.
I want to manually stop the roast
cycle when I see the beans change
color.
Possible Solutions
In any case, prior to inspection of a stalled auger
condition, shut down the unit and remove plug from
power source. Allow to cool.
Roasting chamber is not properly seated.
The auger (Diagram 1), thrust washer, and, or, drive
screw are improperly installed.
A bean is stuck under the auger, causing it to jam.
After shutting down the roaster, removing plug from
power source and allowing the roaster to cool, empty
the chamber of all beans, making sure to remove any
that may be stuck under the auger. Clean and dry the
chamber, auger, chaff cup and cover. Reload and try
again.
An internal problem with the drive system has
occurred. Return the unit to an authorized repair
center.
The roasting chamber is excessively dirty and needs to
be cleaned.
The roasting chamber has been cleaned but was not
properly dried. Do not roast beans in a chamber that
has not been properly dried because the water acts as a
drag on the beans not allowing them to circulate.
Only 2 buttons are active while the unit is running.
These are the up arrow (to increase the roast time) and
the COOL button.
The beans that you have just roasted may not taste as
dark as they look. Give them a try, you may like them.
Decrease roasting time.
Make sure you are roasting the recommended amount
of beans. The recommended amount of beans is 5
ounces of unroasted beans, exactly to the “fill line” on
your roaster’s chamber.
If you are monitoring your roast cycle and see your
desired color, simply press the cool button to stop the
roasting stage. The cooling stage will begin, thus
ending the roasting process. The machine will shut off
automatically at the end of the cooling stage.
