HD409N
-User’s Guide
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The remote control
does not work
Verify that there are batteries in the remote control, and that they’ve been inserted with the
correct polarities. Verify that there are no obstructions between the remote control and the
HD409N set-top box. Also check to see if there’s any plastic cover on the front panel of
HD409N. If so, please remove it as it might affect the remote control reception. Aim the
remote control directly at the HD409N set-top box front panel, not the TV or VCR.
The angle between the remote control and the HD409N set-top box may be too large. Stand
in front of the HD409N set-top box and not too far to either side.
Press and release operation keys one at a time, firmly and deliberately.
Check the batteries in the remote control. Install new batteries if needed.
There is no audio
when viewing
channels
Verify that the mute button on the HD409N set-top box or the remote control has not been
pressed.
Press mute on the remote control to restore sound.
If the HD409N set-top box audio output is connected to the TV, verify that the mute
button on the TV has not been pressed.
If the HD409N set-top box audio output is connected to a home theater receiver, verify
that the receiver is set to the appropriate input source and the mute button on the
receiver has not been pressed.
Verify that you have the correct cables for the audio connections.
Verify that the audio cables are firmly connected between the HD409N set-top box and
the audio play back device (TV, receiver, etc.).