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CONFIDENTIAL
DOC-USR-0089-03
____________________________________________________________________________________
Z3 Technology, LLC
♦
100 N. 8th St. STE 250
♦
Lincoln, NE 68508-1369 USA
♦
+1.402.323.0702
APPENDIX A: Troubleshooting
Problem:
Main menu does not come up
-Is the HDMI cable plugged in to the application board solidly?
-Try using a different computer mouse.
Problem:
Do not see video in VLC (RTP)
-Are you using the correct SDP file (z3-netra-multicast.sdp)?
-Is the PC fast enough for 720p decode on VLC?
-Does the PC have enough DDR to handle 7200p decode on VLC?
-Is VLC version 1.1x or later?
Problem:
NFS does not work
-Is the link to targetNFS properly set up?
-Does the IP address in the line added in /etc/exports match the IP address set in nfsserver in u
-
boot?
-Does the value of nfs_root in u-boot point to z3-am57xx/targetNFS?
-Did you start the NFS server?
-If you modified the exports file, did you remember to restart the NFS server after that?
When contacting Z3 Support for additional support, please send a log file of the serial output to Z3 Technology.
Z3 Technology’s Express Limited Warranty will be void if the label on the hardware bearing the Serial Number is removed,
tampered with or defaced. You can view Z3 Technology’s full hardware warranty at