13
•
Products disassembled or repaired by anyone other than a Young Living
Essential Oils authorised agent so as to adversely affect performance
or prevent adequate inspection, verification, and testing to verify any
warranty claim. If there are any signs that the diffuser has been opened,
the warranty will be void.
•
Products with labels removed or illegible serial numbers
•
Marring such as scratches on any plastic surfaces and externally exposed
parts resulting from normal use.
•
Damage resulting from normal wear and tear.
•
Damage resulting from the use of metal tools to clean the unit.
This limited warranty is the buyer’s exclusive remedy, applies to new diffusers
purchased from Young Living Essential Oils, and is nontransferable. Please
retain your original purchase receipt. In the event of a warranty claim or return
for repair, a copy of the purchase receipt should accompany the diffuser when
shipped to YLEO. To make a warranty claim or to purchase spare parts, please
contact the Young Living Member Services department at 1.800.371.3515 (6
a.m.–8 p.m., MT, M–F and 7 a.m. –5 p.m., MT, Saturday). If it is determined
by Member Services that the diffuser is to be shipped back to YLEO, the buyer
will need to send the product back in its original box (if available), a copy of
the original purchase receipt, and the YLEO Return Merchandise Authorisation
(RMA) number (displayed clearly on the receipt), which will be provided by
Member Services.
U.S. shipping:
Young Living Essential Oils Returns/RMA#
142 East 3450 North
Spanish Fork, UT 84660
For all other market addresses and contact information, visit YoungLiving.com.
NOTICE:
Please be sure to complete the YLEO return form and send back all the items
listed for timely processing of your return. If YLEO has determined, based on
an evaluation and inspection of the diffuser, that the defect or malfunction is
covered under warranty, YLEO will send a replacement diffuser at no additional
charge. This appliance is a diffuser for general household use. This appliance
can be used by children aged from 8 years and above and persons with reduced
physical, sensory, or mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning use of the appliance
in a safe way and understand the hazards involved.
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