Technical Assistance
Contact information for technical support, product service, and repair can be
found at
Limited Warranty
Youjie warrants its products and optional accessories to be free from defects
in materials and workmanship and to conform to Youjie’s published
specifications applicable to the products purchased at the time of shipment.
This warranty does not cover any Youjie product which is (i) improperly
installed or used; (ii) damaged by accident or negligence, including failure to
follow the proper maintenance, service, and cleaning schedule; or (iii)
damaged as a result of (A) modification or alteration by the purchaser or other
party, (B) excessive voltage or current supplied to or drawn from the interface
connections, (C) static electricity or electro-static discharge, (D) operation
under conditions beyond the specified operating parameters, or (E) repair or
service of the product by anyone other than Youjie or its authorized
representatives.
This warranty shall extend from the time of shipment for the duration
published by Youjie for the product at the time of purchase ("Warranty
Period"). Any defective product must be returned (at purchaser’s expense)
during the Warranty Period to Youjie’s factory or authorized service center for
inspection. No product will be accepted by Youjie without a Return Materials
Authorization, which may be obtained by contacting Youjie. In the event that
the product is returned to Youjie or its authorized service center within the
Warranty Period and Youjie determines to its satisfaction that the product is
defective due to defects in materials or workmanship, Youjie, at its sole
option, will either repair or replace the product without charge, except for
return shipping to Youjie.
EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW,
THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS
OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, ORAL OR
WRITTEN, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, OR NON-INFRINGEMENT.
