where can I buy yoomi products?
Yoomi is available both in the UK and internationally.
See our yoomi retailers page for full listings in the UK and abroad, or buy online at
www.yoomi.com
what is your returns policy?
We have a standard returns policy of 28 days from delivery date - as long as the product is
unopened and unused.
Should there be a fault with the product, it must be reported within 14 days of purchase, we try to
assess each issue individually and replacement products are issued at our discretion.
Please note that we are unable to refund delivery charges where applicable.
the discount code I have doesn’t work online
Check the expiry date of the code, it may have been a limited offer. Also check where you are
ordering from as yoomi HQ only offers codes valid on the UK shop site.
how long does delivery take?
We dispatch our orders 3 times a week – Mondays, Wednesdays and Fridays.
Orders will be dispatched as soon as we are able and are sent by Royal Mail Recorded Delivery.
Foreign orders may take a little longer depending on the specific country.
If your order has not arrived in the expected time, please contact the team on
with your order number and country information in the subject line, we’ll look into this and get back
to you within 24 hours. Please give 28 days before you contact customer services.
yoomi shop site
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