
IM 12A06S01-01EN-P
5
2-3. SA11
• The SA11 should only be used with equipment that meets the relevant IEC, American,
Canadian, and Japanese standards. YOKOGAWA accepts no responsibility for the
misuse of this unit.
• The Instrument is packed carefully with shock absorbing materials, nevertheless, the
instrument may be damaged or broken if subjected to strong shock, such as if the
instrument is dropped. Handle with care.
CAUTION
Electrostatic discharge
The SA11 contains devices that can be damaged by electrostatic discharge.
When servicing this equipment, please observe proper procedures to prevent such damage.
CAUTION
Do not use an abrasive or organic solvent in cleaning the instrument.
CAUTION
This instrument is an EN61326-1 Class A product, and it is designed for use in the industrial
environment. Please use this instrument in the industrial environment only.
2-4. Product Disposal
The instrument should be disposed of in accordance with local and national legislation/
regulations.
2-5. Warranty and service
YOKOGAWA products and parts are guaranteed free from defects in workmanship and
material under normal use and service for a period of (typically) 12 months from the date of
shipment from the manufacturer.
Individual sales organizations can deviate from the typical warranty period, and the
conditions of sale relating to the original purchase order should be consulted. Damages
caused by wear and tear, inadequate maintenance, corrosion, or by the effects of chemical
processes are excluded from this warranty coverage.
In the event of warranty claim, the defective goods should be sent (freight paid) to the
service department of the relevant sales organization for replacement (at YOKOGAWA
discretion).
The following information must be included in the letter accompanying the returned goods:
• Part number, model code and serial number
• Original purchase order and date
• Length of time in service and a description of the process
• Description of the fault, and the circumstances of failure
• Process/environmental conditions that may be related to the failure of the device.
• A statement whether warranty or non-warranty service is requested
• Complete shipping and billing instructions for return of material, plus the name and phone
number of a contact person who can be reached for further information.
Returned goods that have been in contact with process fluids must be decontaminated /
disinfected before shipment. Goods should carry a certificate to this effect, for the health