Warranty Period
Our company provides a one-year warranty starting from the date of purchase.
Warranty Requirements
In order to receive warranty service, please follow these steps:
Provide the warranty card and the order number.
Please note that we cannot provide warranty service if you are unable to provide the
above information.
Thank you for choosing our product, and we hope you enjoy using it. If you have any
questions or concerns, please don't hesitate to contact us.
Describe the problems you are experiencing in detail and provide pictures or videos
if possible.
Non-Warranty Policy
The following conditions are not covered by the warranty:
Damage that occurs after the warranty period has expired.
Damage caused by natural disasters or other force majeure events.
Any damage caused by use that does not follow the requirements outlined in the
User Manual.
Failure or damage caused by the forced use of the product.
The user disassembles or repairs the product without authorization.
Send an email to
Warranty
If you need to return the product, please make sure that it is intact and that
the packaging boxes and accessories are complete.
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