10
YELLOW JACKET
®
Products Division
Ritchie Engineering Co., Inc.
10950 Hampshire Avenue South
Bloomington, MN 55438
e
-
mail: [email protected]
www.yellowjacket.com
Phone: 800
-
769
-
8370
Int’l Phone: 952
-
943
-
1333
Fax: 800
-
322
-
8684
Int’l Fax: 952
-
943
-
1605
Printed in U.S.A.
WARRANTY INFORMATION
Ritchie Engineering Company, Inc. guarantees
YELLOW JACKET
®
products to be free of
defective material and workmanship which could
affect the life of the product when used for the
purpose for which it was designed. Warranty does
not cover items that have been altered, abused or
returned solely in need of field service mainte-
nance.
YELLOW JACKET
®
recovery products (UPC
957xx) are covered by a one year warranty for
parts and labor. The 115V recovery products
(UPC 95760 and 95762) have an extended three
year compressor warranty. The warranty also
allows for a one year over
-
the
-
counter exchange,
when applicable. To receive this over
-
the
-
counter
exchange, call Ritchie Engineering Customer
Service at (800) 769
-
8370 and get the required
authorization number. Failure to get the required
authorization number could result in a denial of
the over
-
the
-
counter exchange.
The following exceptions will not be covered
under this warranty: Recovery products that have
been altered, misused, or improperly maintained.
The following must be done before returning
unit:
1)
Call our technical service personnel at
(800) 769
-
8370 to assess if the problem can
be resolved over the phone.
2)
Obtain an SRO number from Ritchie
Engineering Company, Inc. for the return of
the product.
3)
Fax a copy of the original invoice to
(800) 322
-
8684.
Check for damage immediately
. Prior to
shipment, all YELLOW JACKET
®
RecoverXLT
®
Refrigerant Recovery Systems are completely
tested and inspected to assure compliance with
Ritchie Engineering factory specifications.
If the recovery system carton is damaged, check
contents immediately. Note damage on shipper’s
Bill of Lading and have shipper sign statement.
Notify carrier immediately of the damage to
arrange inspection of the recovery system and
packaging. The CARRIER ALONE is responsible
for handling and settling your claim. Ritchie
Engineering Company, Inc. will cooperate in
assessing damage if the recovery system is re-
turned to the factory prepaid.
Carton contents include:
RecoverXLT
®
Refrigerant Recovery System
Owner’s manual
To validate warranty, mail registration card
within 10 days.
IMPORTANT NOTICE TO PURCHASER
Note: All units must be shipped to the
Bloomington, MN plant for repair.
If at any
time after the warranty period you have problems
with your YELLOW JACKET
®
recovery unit, call
our technical service department for help in
selecting the correct replacement parts, or to
arrange for its repair at reasonable costs.
