25
EN
No.
Scenario
Possible Cause
Solution
1
Robot is not able to
connect to the home
Wi-Fi network.
Incorrect home Wi-Fi username or password
entered.
Enter the correct home Wi-Fi username and password.
Robot is not within range of your home Wi-Fi
signal.
Make sure Robot is within range of your home Wi-Fi signal.
Network setup started before Robot was ready.
Turn ON Power Switch. Press the RESET Button. Robot
is ready for network setup when its Wi-Fi Indicator light
flashes slowly.
Robot does not support 5 GHz Wi-Fi.
Make sure the robot has been connected with 2.4 GHz Wi-
Fi network.
2
Robot is not charging.
Robot is not switched ON.
Switch ON Robot.
Robot has not connected to the Docking Station.
Be sure that the robot’s Charging Contacts have connected
to the Docking Station Pins.
The Docking Station is not connected to the
power supply.
Make sure the Docking Station is connected to the power
supply.
The battery is completely discharged.
Please contact Customer Care for help.
4. Troubleshooting
/4.1 Troubleshooting
