28
EN
No.
Malfunction
Possible Causes
Solutions
10
The Robot could not find
the Cube Station signal
and is unable to return to
the Station.
The Cube Station is not positioned correctly.
Please position the Cube Station correctly by following the instructions
in the
Mapping and Cleaning
section of the manual.
The Cube Station is powered off.
1. Please check whether the Cube Station is connected to the power
supply;
2. Please check whether the socket is powered on.
The Cube Station was moved manually while the
Robot was cleaning.
Do not manually move the Cube Station while the Robot is cleaning.
The Robot did not start from the Cube Station.
Have the Robot start from the Cube Station in the Auto Clean and
Area Clean modes.
The recharge route is blocked, for example:
(1) The door of the room where the Cube Station
is located is closed;
(2) There is an obstacle that is preventing
recharging, for which reason the Robot cannot
enter the room where the Cube Station is located.
Please open the door of the room where the Cube Station is located
and keep the way to the recharge point clear.
11
The Robot cannot return
to the Cube Station.
The Robot has slipped.
1. Remove the Detachable Base, clean and dry it before installing.
2. Wipe any water or oil stains at the front of the Cube Station and on
the Driving Wheels.
Detachable Base is not installed properly.
1. Please install the Detachable Base properly by following the
instructions in the "Notes before Using" section of the manual.
2. Ensure that the Scrubber is put down after installing the Detachable
Base.
The Robot positioning has failed and it cannot find
the Cube Station.
1. Move the Robot to the nearby of the Cube Station and press the
HOME Button;
2. If the Station still cannot be found during the next cleaning, please
restore and use the backup map.
3. If the Cube Station cannot be found several times, please delete
the current map to create a new one.
4. Troubleshooting
