| Troubleshooting |
22
Procedure
1.
Sign in your system as an administrator.
2.
Run the
Yealink RoomConnect
plugin.
3.
Tap on the home page.
4.
Select a desired platform to connect.
5.
Depend on your choice:
• If you select
Yealink Management Cloud Service
, enter the enterprise ID.
The enterprise ID can be obtained from the
Account Settings
on your Yealink Management Cloud Service.
• If you select
Yealink Device Management Platform
, enter the server address.
6.
Enter your meeting room.
7.
Select the desired device model.
8.
Tap
Confirm
.
The system will connect to the Yealink Management Cloud Service/Yealink Device Management Platform.
Related tasks
Troubleshooting
This section describes solutions to common issues that may occur while using the Yealink ZVC830 for Zoom Rooms.
Upon encountering a case not listed in this section, contact your Yealink reseller for further support.
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Upgrading System Software
Windows Update is a service provided by Microsoft which provides security updates and functionality updates to
Windows operating systems and its installed components. ZoomRooms account is the default account from which the
Zoom Rooms app runs, so you need to switch to the ZoomRoomsAdmin account which has access to return to the
desktop of the mini-PC to manage the devices (including the Windows, the UVC80, the MTouch and the MShare).
After switching the user account to ZoomRoomsAdmin, you can enable Windows Update service to update the
devices.
You can also upgrade the devices on the Yealink RoomConnect plug-in under Windows or on the Yealink
Management Cloud Service/Yealink Device Management Platform.
For more information on how to upgrade the devices on Yealink RoomConnect plug-in, please refer to
.
Summary of Contents for ZVC830
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