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Putting a Call on Hold

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Press the HOLD button  to put your active call on hold

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If there is only one call on hold, press the HOLD key again to retrieve it

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If there is more than one call on hold, press the up/down button to 

highlight the call.  Then press the HOLD key to retrieve that call.

Voice Mail 

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The presence of new voice mail messages is indicated in the idle 

screen.  Press the VOICEMAIL soft key and enter your password to get 

to the voicemail in the server.  

Call Transfer

There are two ways to transfer a call: 

Blind Transfer:

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Press the TRAN softkey during an active conversation.  The call will be 

put on hold and you will hear a dial tone.  Dial the telephone number 

to which you wish to transfer the call. 

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Hang up to complete the transfer.

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You will be disconnected from the call.

Attended Transfer:

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Press the TRAN softkey during an active conversation.  The call will be 

put on hold and you will hear a dial tone.  Dial the telephone number 

to which you wish to transfer the call. 

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When the phone is answered, you can have a private conversation 

without the first person hearing it, then hang up to complete the 

transfer and you will be disconnected from the call.

Call Forward

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To forward a call, enter the path: Menu -> Features -> Call Forward 

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There are 5 options: Always Forward, Busy Forward, No-Answer For-

ward, Busy/No-Answer Forward and Cancel Forward.

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For each option (except Cancel Forward), enter the number you want 

to forward your calls to.  Press OK to save the changes.

Speed Dial

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Speed dial numbers can be programmed from your phone.  Press the 

MENU softkey and select FEATURES, the select DSS keys.  You may 

program Line, Memory or Speed Dial Keys.  Follow the screen prompts 

to add Speed Dial Keys.  If additional details are needed, request a copy 

of the User Manual from your Administrator.

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