Hold and Resume a Call
Multiple calls can be on Hold.
To Hold an Active call:
• Press Options > Hold.
To Resume a Held call:
• Select the call.
• Press Resume, Speakerphone or Off-hook.
To switch between Active and Held calls:
• Press Swap if call is Active, or press up/down arrows.
Park a Call
If available, Park is used to place an Active call on Hold
at one extension and pick it up at a different extension
using one of the following methods:
Softkey method:
1. To Park an Active call, press the Park soft key.
2. To Retrieve a parked call, press the appropriate Line
or key.
Code method:
1. While on an Active call, enter the appropriate Park
code, e.g., 7000.
2. Listen to the Retrieval code announcement, e.g.,
7001.
3. Press Transfer. The call is Parked.
4. From any local extension, dial the Retrieval code,
e.g., 7001, to retrieve the call.
Redial a Call
The Redial list stores recently dialed numbers. When
the list is full, the oldest number is removed after a new
number is dialed.
Redial options include:
• Press Off-hook twice to Redial the last number.
• Press Off-hook and select a previously dialed
number. Press Off-hook or Speakerphone to dial.
Do Not Disturb
When Do Not Disturb is enabled, the line does not ring,
and calls follow the next step in the extension’s Find
Me/Follow Me rule.
To enable/disable Do Not Disturb with the phone:
1. Press OK > Call Features > Do Not Disturb.
2. Select a Line and OK.
3. From Status, select Enabled/Disabled > Save.
Conference Calls
The phone supports Conference calls with two other
parties and multi-way network conferencing.
To initiate a Conference Call with two Contacts:
1. Place a call to the first party.
2. After the call connects, select Options > Conference.
3. Call the next Contact and select Conf to join the
participants.
To create a Conference Call with an Active call and a
Held call:
1. While on an Active call, select a Held call.
2. Select Conf.
Call History
The History list holds up to 100 entries. Icons indicate
Placed, Received, Missed or Forwarded calls. Press the
left/right arrow keys to switch among call lists.
To view call History records:
1. Press History.
2. Select a record and Option > Detail.
To place a call from the call History:
1. Press History and select a Contact.
2. Press Off-hook or Speakerphone.
Contact Directory
Note: Personal Contacts may be lost when firmware is
updated.
To view Contacts:
• Navigate to OK > Directory.
To add a Contact:
1. Navigate to OK > Directory > Options > New
Contact.
2. Enter the Name, Number and Mobile information
and Save.
To edit a Contact:
1. Navigate to OK > Directory.
2. Select a Contact and Options > Edit.
3. Edit information and Save.
To delete a Contact:
1. Navigate to OK > Directory.
2. Select a Contact and Options > Delete > Yes.
Mute Microphone
Press Mute to enable/disable the phone’s microphone.
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DECT W56H Handset and W60P Base Station
Silent Mode
In Silent Mode, the handset displays incoming call
information, but does not ring.
• Long-press the asterisk (*) key to enable/disable
Silent Mode.
Adjust Volume
Adjust Volume for Ringer or Audio as follows:
• Press left/right arrow when phone is idle to adjust
Ringer Volume.
• Press left/right arrow during a call to adjust Audio
Volume of speakerphone/ear-piece.
Ring Tones
Change internal and external Ring Tones as follows:
• External incoming calls:
• Navigate to: OK > Settings > Audio > Ring Tones >
Melodies. Select a Ringtone for a Line and Save.
• Internal incoming calls:
• Navigate to: OK > Settings > Audio > Ring Tones
> Melodies. Select an Intercom Call Ringtone and
Save.
Voicemail
To retrieve Voicemail messages, press Message. Select a
Line and press Select. Follow the system prompts.
Speed Dial
If available, use Speed Dial for frequently used or hard
to remember numbers by assigning a phone number to
a digit key. Contact a site administrator to determine
which options may be available to set up Speed Dial:
• The phone’s menus or soft keys.
• The portal (Individual Phone Settings).
• Application Framework (Phone Settings).
To place a call using Speed Dial:
• Long-press the appropriate preset Speed Dial key.
Lock/Unlock Keypad
Long-press the # key to Lock/Unlock keypad.
Rename Handset
To Rename the handset:
1. Press OK > Settings > Handset Name.
2. Rename the handset and Save.
