| Advanced Phone Features |
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Shared Line Appearance(SLA)
When your phone is registered with the Skype for Business Server, you can use the Shared Line Appearance (SLA)
feature to share a single line with other contacts as a member of a group. System administrators assign members to the
SLA group.
Any SLA group member can answer, hold, or resume calls on the shared line, and all group members can view the
status of a call on the shared line on their phones. Each line supports up to 25 call appearances. Only one call at a
time can be active on the shared line appearance. If a call is placed to the shared line with an active call in place, the
incoming call is sent to another shared line.
Note:
SLA feature is configurable via Skype for Business server only. Contact your system administrator
for more information. A user can be assigned to one SLA group only. If the user has to be a delegate for
multiple shared numbers, the phone will perform Boss-Admin feature to handle the delegate calls. For more
Boss-Admin for Skype for Business
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Viewing Shared Line Appearances
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Missed and Received Calls on Shared Lines
Viewing Shared Line Appearances
When you (group member) sign into your phone, your phone notifies that you joined a SLA group, and all shared line
appearances are displayed on the SLA screen automatically.
In the following figure, all shared line appearances of the SLA group member (yl576) are displayed on the SLA
screen. The name of the shared line appearance consists of the sequence number and the group name.
Answering SLA Calls
Any incoming call to the shared line rings on all group members' phones simultaneously.
Procedure
Tap
Answer
.
Note:
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