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Using your phone

Making calls

There are three ways to use your 
Yealink T43U phone to make a 
call: with the handset, with the 
speakerphone, or via a headset.

You can dial the number first, 
and then choose the way you 
want to speak to the other party. 
Alternatively, you can search and dial 
a contact from your call history, local 
directory or remote phone book.

Either pick up the handset, or press 
speakerphone or headset (if you’re 
using one) and enter the phone 
number. Then press the 

Send soft 

key. If you’re in the home view, tap 
New call, enter the phone number 
and press the 

Send soft key.

While making your call, you can 
alternate between the speakerphone, 
headset, or handset mode by pressing 
the 

Speakerphone key, the Headset 

key, or by picking up the handset.

Answering calls

Pick up the handset. 

If you prefer to be hands-free, press 
Speakerphone, then either press the 
Answer soft key or the Line key (the 
Line key LED flashes green). If you’re 

using a headset, press 

Headset

then either press the 

Answer soft 

key or the 

Line key (the Line key LED 

flashes green).

Transferring calls

You can transfer a call to another 
person in one of three ways. A blind 
transfer sends a call directly to 
another person without consulting 
them. A semi-attended transfer 
sends the call while the target phone 
is ringing, while an attended transfer 
sends a call after you’ve spoken to the 
person first.

To make a blind transfer

•  Press the Tran soft key during a call.
•  Enter the number you want to 

transfer the call to.

•  Press the Tran soft key to 

complete the transfer.

That connects the call to the number 
you want to transfer to.

To make a semi-attended transfer

•  Press the Tran soft key during a call.
•  Then, either:

•  Enter the number you want to 

transfer the call to, or

•  Press the Directory soft key to find 

the number in the directory  
or history.

•  Press 

 or 

 to dial out.

•  When you hear the target phone 

ringing, press the 

Tran soft key to 

complete the transfer.

To make an attended transfer:

•  Press the Tran soft key during a call.
•  Then, either:
•  Dial the number you want to 

transfer the call to, or

•  Press the Directory soft key to 

find the number in the directory or 
history.

•  Press 

 or 

 to dial out.

•  When someone answers the 

call, press the 

Tran soft key to 

complete the transfer.

•  If you’re using a handset, you can 

finish the transfer by hanging up, 
or you can cancel the transfer 
before the call connects by 
pressing the 

Cancel soft key.

Ending calls 

You can end a call by either putting 
your phone down if you’re using the 

handset, or by pressing the 

Cancel 

soft key in any call mode.

Conference calls 

To set up a conference call:

•  Dial the first person then press the 

Conf soft key; they’ll be put on hold. 

•  Dial the number of the next person 

you want to join the call and press 

 , or the

 Send soft key.

•  When they answer, press the Conf 

soft key again. 

•  Repeat the process until everyone 

has joined the conference call.

During your conference call, you can:

•  Press the Hold soft key to place 

the conference call on hold.

•  Press the Split soft key to split the 

call into two individual calls.

•  Press the New Call soft key to 

make a new call.

•  Press the Back soft key to return to 

the previous screen.

•  Press the 

 key to mute the call.

•  Press the Cancel soft key to end 

the call.

9

Summary of Contents for T43U

Page 1: ...Yealink T43U IP Phone User guide...

Page 2: ...Contents What s in the box 3 Let s get started 4 Check you re set up on Cloud Voice 5 Getting to know your phone 6 Phone display 7 Using your phone 9 General information 11 2...

Page 3: ...ind when you open the box Got everything Phone stand Handset cord Ethernet cable 2m CAT5E UTP cable Quick start guide Mains power adapter optional Wall mount bracket optional Yealink T43U IP phone and...

Page 4: ...it upside down so you can see the ports Then slot the phone stand into one of the slots depending on the angle you want Get connected Here s how to connect the handset and optional headset Here s how...

Page 5: ...r A Power over Ethernet B Here s how to connect the network and power Check you re set up on Cloud Voice Your phone comes with everything you need to get set up on Cloud Voice Once your phone s connec...

Page 6: ...r indicator 3 Line keys 4 Mute 5 Headset 6 Message 7 Redial 8 Speakerphone 9 Volume 10 Hook switch 11 Reversible tab 12 Arrows scroll display information OK confirm action X cancel action 13 Speaker 1...

Page 7: ...tus You can view your phone status using either the phone user screen or web user screen In phone status you can see Network details Pv4 status IP address mode MAC address LAN type LAN IP and LAN mask...

Page 8: ...tters input mode Hands free speakerphone mode Upper and lowercase letters input mode Handset mode Call forward forwarded calls Headset mode Missed calls Voicemail Received calls Auto Answer Placed cal...

Page 9: ...ft key to complete the transfer That connects the call to the number you want to transfer to To make a semi attended transfer Press the Tran soft key during a call Then either Enter the number you wan...

Page 10: ...you want Press the Send soft key Contact directory You can manage your internal contacts from your phone To access your corporate directory press the Directory soft key Select the contact group you r...

Page 11: ...ld be damaged by an electrical storm Should this happen contact your BT service desk Product disposal instructions The symbol shown here and on your phone means your product is classed as electrical o...

Page 12: ...time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Tele...

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