Next, here is an overview of the functionality when the extension is in dial mode - this is when the handset
has been lifted or the speakerphone or headset keys have been pressed but no number has been dialled.
Key
Description & Comments
GPickup
The Group Pickup key can be pressed in order to answer a call that is ringing on
another extension that is part of the same distribution group. For example, a
telephone that’s part of the Appointments Group can be answered by any other
extension in the Appointments Group by using the GPickup button.
Cen Dir
The key to access the Central Directory which is centrally managed via the
Configuration Console. It can be used from and added to via the Surgery Connect
Console. The contacts can then be accessed through all extension handsets through
the Cen Dir button.
History
Shows in and outbound call history on the extension. You can scroll down the list with
the arrow keys. You have the option to call back or delete the call record from your
extension’s records.
Delete
Deletes one or more part dialed numbers.
Cancel/End
Call
Ceases the current call whether it has been dialled or not and returns to the idle
screen.
Finally, here is an overview of the softkey buttons whilst a call is active .
Key
Description & Comments
P.Rec
Pause Recording button which toggles whether the call is being recorded or
not - an audible announcement is played to the extension when this is toggled.
Hold
A traditional hold key, pressing this will put the caller on hold, the key will then
turn to Resume which will retrieve the caller.
Conf
Use this softkey to add a third party to the current call.
5. Hard Keys
The hard keys are the 6 keys to the right of the main keypad area, these have static functionality that you
would expect on most telephone extensions, a brief overview of these is below.
Key
Description & Comments
Mute
Mutes or unmute an active call
Message
Calls the Surgery Connect voicemail access service where you can login to
manage your voicemail with your individual user pin. (if applicable to your
service)
Summary of Contents for T31P
Page 1: ...T31P Extension User Guide ...
