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QUICK REFERENCE GUIDE  |  YEALINK T21P HANDSET

7

Attended Transfer

1. Press 

 during an active call. The call is placed on hold.

2. Enter the number you want to transfer to, and then press 

.

3. Press 

 when the second party answers.

Call Forward 

To enable call forward:
4. Press 

Menu

 when the phone is idle, and then select 

Features > Call 

Forward

.

5. Select the desired forward type:

•  Always Forward

 - Incoming calls are forwarded unconditionally

•  Busy Forward

 - Incoming calls are forwarded when the phone 

is busy 

•  No Answer Forward

 - Incoming calls are forwarded if not answered 

after a period of time.         

6. Enter the number you want to forward to. 

For No Answer Forward

press   or   to select the desired ring time to wait before 
forwarding.

7. Press 

Save

 to accept the change.

Summary of Contents for T21P

Page 1: ...QUICK REFERENCE GUIDE YEALINK T21P HANDSET...

Page 2: ...8 9 10 11 12 Register failed Call Mute Registering Call Forward Forwarded Calls Handset mode Ringer volume is 0 Headset mode Missed Calls Hands free speakerphone mode Received Calls Voice Mail Placed...

Page 3: ...features 4 MESSAGE Button Indicates and accesses voice mails 5 HEADSET Button Toggles the headset mode 6 TRAN Button Transfers a call to another party 7 RD Button Redials a previously dialed number 8...

Page 4: ...eadset 2 Enter the number and then press Send Note During a call you can alternate between the headset hands free speakerphone and handset modes by pressing the Headset button Speakerphone button or b...

Page 5: ...al out the last dialled number Call History 1 Press History when the phone is idle press or to scroll through the list 2 Select an entry from the list you can do the following Press Send to place a ca...

Page 6: ...ume If there is more than one call on hold press or to select the desired call and then press Resume Call Transfer You can transfer a call in the following ways Blind Transfer 1 Press during an active...

Page 7: ...n the phone is idle and then select Features Call Forward 5 Select the desired forward type Always Forward Incoming calls are forwarded unconditionally Busy Forward Incoming calls are forwarded when t...

Page 8: ...ned in the conference 4 Press Cancel to disconnect all parties Note You can split the conference call into two individual calls by pressing Split Voice Message Message waiting indicator on the idle sc...

Page 9: ...nge To edit a contact 1 Press Dir when the phone is idle and then select the desired group 2 Press or to select the desired contact press Option and then select Detail from the prompt list 3 Edit the...

Page 10: ...ess or to select the desired ring tone 3 Press Save to accept the change Backlight Backlight options Always On Backlight is on permanently Always Off Backlight is off permanently 15s 30s 60s 120s 300s...

Page 11: ...her port Test another Ethernet cable Try another phone on this connection Is anyone else experiencing the same issue Call Quality Test with loudspeaker or headset Is it happening with all calls or jus...

Page 12: ...VOCUS COM AU All contents are copyright 2016 Vocus Communications All rights reserved 020317 Vocus Yealink T21P Handset Guide...

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