Button
Description
Transfer
–
Transfer call to
another extension. On
TRANSFER will also show
on the menu of an active
call.
Voicemail Access - press
to call voicemail and
access messages.
Redial
–
redials
previously dialed
numbers.
Volume Control
–
Adjusts
the volume for the
handset, headset, ringer,
and speakerphone.
Make a Call
–
Lift handset or press
, dial
number. To dial an extension number, simply dial the three
or four-digit extension.
You may press
after dialing a number to expedite the
call. You may also pre-dial before pressing a line or lifting
the handset to allow a longer delay during dialing.
Redial
–
Press
; scroll through previously dialed
numbers using navigation buttons and press SEND menu
button; or just press
again to redial the most recent
telephone number.
ICOM
–
Perform a voice announcement through an
extension’s speaker
phone. Press ICOM menu button,
followed by extension number or monitored extension
button; (press
to expedite}; speak after the tone.
Button
Description
Speaker - activates the
speakerphone mode.
Mute
–
Mutes the
microphone in your
handset or on your
speakerphone so that
your caller cannot hear
you.
Headset
–
activates
headset mode.
Navigation Buttons
–
Press UP or DOWN to
view status of text
messages on the display
and scroll through menu
selections. Press LEFT
and RIGHT to view
different line/call
appearances.
Answering a Call
–
Lift handset, press
to
answer on speakerphone, or press
to answer on
headset.
Pickup
–
Dial *11# to answer a call ringing at another
phone in your pickup group.
Ending a Call
–
Hang up handset, or press
to
end a call on speakerphone, press END CALL to end call on
headset.
Call Hold
–
While on a call, press HOLD menu button;
To retrieve the call, press the line button on hold. When
switching between active calls, HOLD is automatic, so it is
not necessary to press the HOLD button.
Parking a Call
–
While on a call,
press
, enter
*00#; park orbit is stated; press
.
To retrieve a parked call, press * plus the park orbit
number and press #, i.e. * 0 1 #.
Supervised Transfer (announce call)
Press
; enter number; (#);announce call; press
again to connect call.
Blind Transfer (do not announce call)
Press
+
.
Transfer to Voicemail
–
While on a call, press:
+ 8 +enter extension
.
3-Way Conferencing
–
While on a call, press
CONF menu button; enter number, wait for answer; press
CONF again. Use navigation buttons to drop a connection.
Do Not Disturb
–
Menu button. Press to block calls
and send immediately to your voicemail.
Voicemail
–
Press
button; enter your voicemail
PIN if prompted (see reverse of this document).
User Commportal
–
Using an internet browser on
your computer, visit
www.phoneware.us
and select
Login/User Commportal Login.
Use your phone’s di
rect
telephone number and portal password. (see reverse of
this document).
