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Advanced Phone Features

121

Advanced Phone Features

This chapter provides operating instructions for the advanced features of the SIP-T40P IP phone.
Topics include:



Busy Lamp Field (BLF)











Multicast Paging





Automatic Call Distribution (ACD)



Shared Call Appearance (SCA)



Bridged Line Appearance (BLA)



If you require additional information or assistance with your new phone, contact your system
administrator.

Busy Lamp Field (BLF)

You can use BLF to monitor a specific line for status changes on the phone. For example, you
can configure a BLF key on the phone to monitor the status of a friend’s line (busy or idle). The
BLF key LED illuminates solid red when the friend's line is in use. For more information on BLF
key LED indicators, refer to

LED Instructions

on page

Configuring the BLF Feature on the IP Phone

You need to configure the IP phone to perform BLF monitoring. IP phones being monitored do
not require any configuration.

Configuring a BLF Key

To configure a BLF key via phone user interface:

1.

Press

Menu

->

Features

->

DSS Keys

.

2.

Select the desired DSS key.

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Summary of Contents for SIP-T40P

Page 1: ......

Page 2: ...URATE AND PRESENTED WITHOUT WARRANTY OF ANY KIND EXPRESS OR IMPLIED USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF PRODUCTS YEALINK XIAMEN NETWORK TECHNOLOGY CO LTD MAKES NO WARRANTY OF...

Page 3: ...adio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient o...

Page 4: ...uses software under the specific terms of the GPL Please refer to the GPL for the exact terms and conditions of the license The original GPL license source code of components licensed under GPL and u...

Page 5: ...ded in this guide include Chapter 1 Overview Chapter 2 Getting Started Chapter 3 Customizing Your Phone Chapter 4 Basic Call Features Chapter 5 Advanced Phone Features Summary of Changes This section...

Page 6: ...de Version 81 15 The contents in the following section are removed to Frequently Asked Questions on Yealink IP Phones Troubleshooting The following sections are new Power Saving on page 23 BLF ring ty...

Page 7: ...Intercom on page 133 Multicast Paging on page 136 Changes for Release 80 Guide Version 80 95 The following section is new Entering Data and Editing Fields on page 20 Major updates have occurred to the...

Page 8: ...e Version 80 95 vii Table of Contents viii Overview 1 Hardware Component Instructions 1 Icon Instructions 3 Feature Status Icons 3 Line Key Icons 3 Other Icons 4 LED Instructions 5 User Interfaces 7 P...

Page 9: ...ecords 51 Placing a Call from History Records 51 Adding a Contact to the Local Directory Blacklist 51 Deleting History Records 52 Disabling History Record 52 Search Source List in Dialing 53 System Cu...

Page 10: ...ll Pickup 114 Directed Call Pickup 114 Group Call Pickup 116 Anonymous Call 117 Anonymous Call Rejection 118 Advanced Phone Features 121 Busy Lamp Field BLF 121 Configuring the BLF Feature on the IP P...

Page 11: ...LA 157 Configuring BLA Feature on the IP Phone 158 Using BLA Feature on the IP Phone 160 Messages 162 Short Message Service SMS 162 Voice Mail 164 Message Waiting Indicator MWI 166 Regulatory Notices...

Page 12: ......

Page 13: ...nent Instructions Icon Instructions LED Instructions User Interfaces Documentations If you require additional information or assistance with your new phone contact your system administrator Hardware C...

Page 14: ...e displayed information Confirms actions answers incoming calls Cancels actions rejects incoming calls Mute Key Toggles mute feature HEADSET Key Toggles the headset mode MESSAGE Key Accesses voice mai...

Page 15: ...ons Description Network is unavailable Hands free speakerphone mode Handset mode Headset mode Voice Mail Text Message Auto Answer Do Not Disturb DND Ringer volume is 0 Phone Lock Keep Mute Missed Call...

Page 16: ...this line Icon indicator associated with ACD Icon Description The ACD state is available and x The ACD state is unavailable The ACD state is Wrap up Log out of the ACD system Other Icons Icon indicat...

Page 17: ...phone is initializing Fast flashing red 300ms The phone is ringing Slow flashing red 1s The phone receives a voice mail or text message Off The phone is powered off The phone is idle The phone is busy...

Page 18: ...receives an incoming call Solid green for local SCA phone Solid red for monitoring SCA phone The shared line is in conversation The shared line is dialing The shared line is seized The shared line co...

Page 19: ...web user interface interchangeably However in some cases it is only possible to use one or the other interface to operate the phone and change settings Phone User Interface You can customize your pho...

Page 20: ...stomize the IP phone via phone user interface and or via web user interface are listed in the following table Options Phone User Interface Web User Interface Status IPv4 MAC Address Firmware Network P...

Page 21: ...all Forward Call Transfer Call Waiting Conference x Call Park Call Pickup Anonymous Call Anonymous Call Rejection Advanced Phone Features Busy Lamp Field BLF BLF List x Call Recording Hot Desking Inte...

Page 22: ...nd Language Quick Start Guide Basic call features and phone customizations In the package English On the website English Chinese User Guide Phone Web user interface settings Basic call features and ad...

Page 23: ...nclude Packaging Contents Phone Installation Phone Initialization Phone Status Basic Network Settings Registration Idle Screen Entering Data and Editing Fields If you require additional information or...

Page 24: ...Ethernet Cable Quick Start Guide Check the list before installation If you find anything missing contact your system administrator Optional Accessories The following items are optional accessories for...

Page 25: ...e Initialization on page 16 This section introduces how to install the phone 1 Attach the stand or the optional wall mount bracket 2 Connect the handset and optional headset 3 Connect the network and...

Page 26: ...HS36 is used for connecting the phone and a compatible wireless headset For more information on how to use EHS36 refer to Yealink EHS36 User Guide The hookswitch tab has a lip which allows the handset...

Page 27: ...nnect the other end of the power adapter into an electrical power outlet 2 Connect the included or a standard Ethernet cable between the Internet port on the phone and the one on the wall or switch hu...

Page 28: ...IPv4 network settings e g IP address subnet mask default gateway address and DNS address by default Note Phone Status You can view phone status via phone user interface or web user interface Availabl...

Page 29: ...ertificate status Account status register status of SIP accounts To view the phone status via phone user interface 1 Press or press Menu Status 2 Press or to scroll through the list and view the speci...

Page 30: ...ss or to select IPv4 IPv6 or IPv4 IPv6 from the IP Mode field 3 Press the Save soft key to accept the change or the Back soft key to cancel You can configure a static IPv4 address for the IP phone Bef...

Page 31: ...tatic IPv6 Client and then press the Enter soft key 4 Enter the desired value in the IP Address IPv6 IP Prefix Default Gateway Pri DNS and Sec DNS field respectively 5 Press the Save soft key to accep...

Page 32: ...t fields on your phone When your phone keypad matches the input mode you can press the keypad repeatedly to view the character or number options and stop to select When the character or number you wan...

Page 33: ...or more times depending on what input mode you re in to enter the characters that is displayed on the keypad key You can press the abc soft key one or more times to switch among uppercase ABC soft ke...

Page 34: ...123 soft key or alphanumeric 2aB soft key input mode it will provide the special character by long pressing about 2 seconds on the dialing pre dialing screen For key It only provides the pound charac...

Page 35: ...ry Management Search Source List in Dialing System Customizations If you require additional information or assistance with your new phone contact your system administrator General Settings Power Savin...

Page 36: ...aving feature via web user interface 1 Click on Settings Power Saving 2 Select Enabled from the pull down list of Power Saving 3 Click Confirm to accept the change Configuring the Office Hour Office H...

Page 37: ...a key on the phone or pick up hang up the handset By default the Office Hours Idle TimeOut is much longer than the Off Hours Idle TimeOut If you use the IP phone the idle timeout that applies User In...

Page 38: ...Always Off Backlight is off permanently 15s 30s 1min 2min 5min 10min or 30min Backlight is turned off when the phone is inactive after the designated time in seconds To configure the backlight via ph...

Page 39: ...Back soft key to cancel Contrast is configurable via web user interface at the path Settings Preference Language The default language of the phone user interface is English If the language of your web...

Page 40: ...k Time Protocol SNTP server contact your system administrator for more information To configure the SNTP settings via phone user interface 1 Press Menu Settings Basic Settings Time Date SNTP Settings...

Page 41: ...Basic Settings Time Date Time Date Format 2 Press or or the Switch soft key to select the desired time format 12 Hour or 24 Hour from the Time Format field 3 Press or or the Switch soft key to select...

Page 42: ...e the administrator password via phone user interface 1 Press Menu Settings Advanced Settings default password admin Change Password 2 Enter the current password in the Old PWD field 3 Enter the new p...

Page 43: ...X navigation keys and soft keys until unlocked All Keys All keys are locked except the Volume key digit keys key key HEADSET key and Speakerphone key You are only allowed to dial emergency numbers rej...

Page 44: ...out is 0 It means the phone will not be automatically locked You need to long press to lock it immediately when the phone is idle If it is set to other values except 0 e g 5 the phone will be locked w...

Page 45: ...s from the LCD screen You can long press or wait for a period of time if configured to lock the phone again Note To deactivate the phone lock via phone user interface 1 Press Menu Settings Basic Setti...

Page 46: ...key to adjust the receiver volume of currently engaged audio devices handset speakerphone or headset when the phone is in use To adjust the ringer volume when the phone is idle 1 Press to adjust the r...

Page 47: ...the phone via phone user interface 1 Press Menu Settings Basic Settings Sound Ring Tones Common 2 Press or to select the desired ring tone 3 Optional Press to adjust the ringer volume 4 Press the Save...

Page 48: ...at must be wav file from your local system 3 Click Upload to upload the file The custom ring tone appears in the pull down list of Ring Type You can only delete the custom ring tone by clicking Del wh...

Page 49: ...y provides easy access to frequently used lists The lists may contain Local Directory History Remote Phone Book and LDAP You can configure the list s to access for the Dir soft key Note To configure t...

Page 50: ...ctory press the Dir soft key to enter this list directly Note Local Directory The built in phone directory can store the names and phone numbers of your contacts You can The list s to access for the D...

Page 51: ...he AddGr soft key 3 Enter the desired group name in the Name field 4 Press or or the Switch soft key to select the desired group ring tone from the Ring field If Auto is selected this group will use t...

Page 52: ...t Detail 4 Press or to scroll through the group information and then edit 5 Press the Save soft key to accept change or the Back soft key to cancel Deleting Groups To delete a group from the local dir...

Page 53: ...ook Adding Contacts Manually To add a contact to the local directory manually 1 Press the Dir soft key The IP phone enters the local directory directly as there is only Local Directory enabled in the...

Page 54: ...ing Groups Account ring tone refer to Ring Tones Phone ring tone refer to Ring Tones 7 Press or or the Switch soft key to select the desired group from the Group field 8 Press the Add soft key to acce...

Page 55: ...Overwrite the original contact Press the OK soft key to overwrite the original contact in local directory or the Cancel soft key to cancel For more information on remote phone book operating refer to...

Page 56: ...n page 37 press Menu Directory Local Directory to enter the local directory 2 Select the desired contact group and then press the Enter soft key If the contact is not in any group select All Contacts...

Page 57: ...ing If only one number of the contact is stored in the local directory press the Send soft key to dial out the number If multiple numbers of the contact are stored in the local directory press the Sen...

Page 58: ...nterface But you can only import or export the contact list via web user interface To import an XML file of contact list via web user interface 1 Click on Directory Local Directory 2 Click Browse to l...

Page 59: ...local directory 7 Click Import to complete importing the contact list To export a contact list via web user interface 1 Click on Directory Local Directory 2 Click Export XML or Export CSV 3 Click Save...

Page 60: ...oft key The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default If Local Directory is removed from the directory refer to Directory on pag...

Page 61: ...k refer to the operating instructions of Placing Calls to Contacts on page 44 and or Searching for Contacts on page 45 Configuring an Access URL To configure an access URL for a remote phone book via...

Page 62: ...ce 1 Click on Directory Remote Phone Book 2 Select Enabled from the pull down list of Incoming Outgoing Call Lookup 3 Enter the desired refresh period in the Update Time Interval Seconds field The def...

Page 63: ...y list 1 Press the History soft key 2 Press or to switch among All Calls Missed Calls Placed Calls Received Calls and Forwarded Calls 3 Press or to select the desired entry 4 Press the Send soft key A...

Page 64: ...2 Press or to switch among All Calls Missed Calls Placed Calls Received Calls and Forwarded Calls 3 Press the Option soft key and then select Delete All 4 Press the OK soft key The LCD screen prompts...

Page 65: ...s in the Enabled column 3 Repeat the step 2 to add more lists to the Enabled column 4 To remove a list from the Enabled column select the desired list and then click 5 To adjust the display order of s...

Page 66: ...er matches the characters entered will appear on the LCD screen You can press or to scroll to the desired entry and then place a call to the entry System Customizations Logo Customization You can uplo...

Page 67: ...key the phone will then place a call using the headset automatically For more information on using the headset to place a call refer to Placing Calls on page 78 To deactivate the headset mode 1 Press...

Page 68: ...is feature you must physically connect headsets to the headset jack and handset jack respectively Once the phone connects to a call the headset connected to the headset jack will have full duplex capa...

Page 69: ...all and voice mail The line key LEDs will indicate the monitored status when the line keys are assigned with particular features such as BLF The default key type of each line key is Line To assign fun...

Page 70: ...DTMF Prefix Local Group XML Group XML Browser LDAP Conference Forward Transfer Hold DND SMS Group Listening Zero Touch URL Phone Lock Directory For the features not listed above refer to Basic Call Fe...

Page 71: ...oice Mail You can use this key feature to quickly connect voice mail For more information refer to Voice Mail on page 164 Dependencies Type Key Event Key Type Voice Mail Account ID the account this fe...

Page 72: ...d Note Prefix You can use this key feature to add a specified prefix number before the dialed number Dependencies Type Key Event Key Type Prefix Label key label displayed on the LCD screen Value the p...

Page 73: ...ther report stock information Google search etc Dependencies Type XML Browser Label key label displayed on the LCD screen Value the access URL for XML browser Usage Press the XML Browser key to access...

Page 74: ...ere is an active call on the phone you can use this key feature to handle the call differently depending on the transfer mode assigned to the DSS key Dependencies Type Key Event Key Type Tran Label ke...

Page 75: ...e 89 Dependencies Type Key Event Key Type DND Label key label displayed on the LCD screen Usage When DND is in phone mode 1 Press the DND key to activate DND 2 Press the DND key again to deactivate DN...

Page 76: ...through the handset headset while other people at your side can only listen through the speaker at the same time 2 Press the Group Listening key again to deactivate the group listening mode Zero Touch...

Page 77: ...encies Type Key Event Key Type Dir Label key label displayed on the LCD screen Usage Press the Directory key to immediately access frequently used lists Note Programable Keys You can customize the sof...

Page 78: ...atures you configured For example Switch Account Up You can use this key feature to change the default account Dependencies Type Switch Account Up Usage Press the Switch Account Up key to scroll up th...

Page 79: ...1 Press or or the Switch soft key to select Enabled from the Outbound Status field 2 Enter the desired value in the Outbound Proxy1 2 and Fallback Interval field respectively Contact your system admin...

Page 80: ...accounts with a single line key and accounts with multiple line keys Dial Plan Dial plan is a string of characters that governs the way your SIP T40P IP phone processes the inputs received from your p...

Page 81: ...is 99 Note Replace Rule You can configure one or more replace rules up to 100 to remove the specified string and replace it with another string You can configure a pattern with wildcards refer to the...

Page 82: ...blank 5 Click Edit to accept the change To delete one or more replace rules via web user interface 1 Click on Settings Dial Plan Replace Rule 2 Select one or more replace rules by checking the check...

Page 83: ...ule on page 69 4 Click Add to add the dial now rule When you enter the number 123 using the keypad the phone will dial out 123 automatically without pressing any key Note Time Out for Dial Now Rule Yo...

Page 84: ...0592 Min Length 1 Max Length 15 When you dial out the number 56789 the length of the number is between 1 and 15 the phone will add the area code and dial out the number 059256789 You can only configu...

Page 85: ...dialing will fail and the LCD screen will prompt Forbidden Number To add a block out number via web user interface 1 Click on Settings Dial Plan Block Out 2 Enter the desired value in the BlockOut Nu...

Page 86: ...services in an emergency situation You can dial these numbers when the phone is locked For more information on phone lock refer to Phone Lock on page 31 Note To specify emergency numbers via web user...

Page 87: ...pull down list of Live Dialpad 3 Enter the desired delay time in the Inter Digit Time 1 14s field The default delay time is 4 seconds 4 Click Confirm to accept the change Note Hotline You can dial a...

Page 88: ...in the Hotline Delay field The valid values range from 0 to 10 seconds and the default value is 4 4 Press the Save soft key to accept the change or the Back soft key to cancel Hotline is configurable...

Page 89: ...basic operating instructions for the SIP T40P IP phone Topics include Placing Calls Answering Calls Ending Calls Redialing Numbers Recent Call In Dialing Auto Answer Auto Redial Call Completion ReCal...

Page 90: ...one number are visible on the LCD screen In the figure below the call to Bob the phone number 1002 has lasted 6 seconds To place a call using the handset 1 Pick up the handset 2 Enter the desired numb...

Page 91: ...time other calls are placed on hold The SIP T40P IP phone can handle a maximum of 50 calls at one time To place multiple calls You can have more than one call on your SIP T40P IP phone To place a new...

Page 92: ...ss the Answer soft key With the handset on hook and the headset mode deactivated press the line key with the fast flashing green LED indicator To answer a call using the headset Do one of the followin...

Page 93: ...call is placed on hold Ending Calls To end a call Do one of the following If you are using the handset press the EndCall soft key or hang up the handset If you are using the headset press or the EndC...

Page 94: ...soft key Recent Call In Dialing To view the placed calls list when the phone is on the dialing screen you should enable recent call in dialing in advance To enable recent call in dialing via web user...

Page 95: ...u can use auto answer feature to automatically answer an incoming call on a line Auto answer is configurable on a per line basis You can choose to mute the local microphone when an incoming call is an...

Page 96: ...select Enabled from the Auto Redial field 3 Enter the desired time in seconds in the Redial Interval field The default value is 10 4 Enter the desired number of redial attempts in the Redial Times fi...

Page 97: ...s as configured until the called party is idle Call Completion You can use call completion to notify the caller who failed to reach a desired party when the party becomes available to receive a call T...

Page 98: ...Call You can press a recall key to place a call back to the last incoming call To configure a recall key via phone user interface 1 Press Menu Features DSS Keys 2 Select the desired DSS key 3 Press or...

Page 99: ...ctivated when the active call ends Keep mute feature enables you to make the mute state of your phone persist across calls This feature should be pre configured by your system administrator When keep...

Page 100: ...usic to the other party while waiting To place a call on hold 1 Press the Hold soft key during a call The line key LED flashes green The LCD screen indicates that the call is on hold Note To resume a...

Page 101: ...your missed calls list Note When DND feature is activated the IP phone supports displaying a large DND icon on the idle screen For more information contact your system administrator You can activate...

Page 102: ...ick Confirm to accept the change Note To activate DND in phone mode 1 Press the DND soft key when the phone is idle The icon appears on the status bar Note When DND and busy forward are activated in p...

Page 103: ...n Code or Off Code field If the on code or off code is configured the IP phone will send the corresponding code to activate or deactivate DND on the server It is not available on all servers You can a...

Page 104: ...will appear on the status bar Note You can receive incoming calls from authorized numbers when DND is activated To configure the DND authorized numbers via web user interface 1 Click on Features Forw...

Page 105: ...in custom mode 1 Press the DND soft key when the phone is idle 2 Press or to select the desired account and then press the Enter soft key 3 Press or or the Switch soft key to select Disabled from the...

Page 106: ...od of time You can activate deactivate call forward for the phone system or you can customize call forward for each or all accounts There are two call forward modes Phone default Call forward is effec...

Page 107: ...hen press the Enter soft key 3 Depending on your selection a If you select Always Forward 1 Press or or the Switch soft key to select Enabled from the Always Forward field 2 Enter the destination numb...

Page 108: ...Enter the destination number you want to forward unanswered incoming calls to in the Forward to field 3 Press or or the Switch soft key to select the ring time to wait before forwarding from the After...

Page 109: ...n Code or Off Code field You can also activate always forward for all accounts do the following 1 Press or to highlight the Always Forward field 2 Press the All Lines soft key The LCD screen prompts C...

Page 110: ...or the Switch soft key to select Enabled from the No Answer Forward field 2 Enter the destination number you want to forward all unanswered incoming calls to in the Forward to field 3 Press or or the...

Page 111: ...ed line icon will change to If you activate call forward for all accounts all line icons will change to and the icon will appear on the status bar If the forward on code or off code is configured the...

Page 112: ...the Forward Authorized Numbers field Note To deactivate call forward in phone mode 1 Press Menu Features Call Forward 2 Press or to select the desired forwarding type and then press the Enter soft ke...

Page 113: ...phone rings To forward an incoming call to another party 1 When the phone is ringing press the FWD soft key 2 Enter the number you want to forward the incoming call to 3 Press or the Send soft key Th...

Page 114: ...er to Configuring Transfer Mode on DSS Key on page 123 To perform a blind transfer during a call 1 Press the Tran soft key during a call 2 You can do one of the following Enter the number you want to...

Page 115: ...ng call when there are multiple calls Before performing a blind transfer to another existing call make sure that the Allow Trans Exist Call is enabled For more information refer to Allow Trans Exist C...

Page 116: ...ft key during a call 2 Do one of the following Enter the number you want to transfer to Press or to dial out Press the Dir soft key and then select Local Directory Select the desired group and search...

Page 117: ...the Send soft key to dial out Press the Dir soft key and then select Remote Phone Book Select the desired group and search for the contact Directory should be configured in advance Refer to Directory...

Page 118: ...nformation Note Conference You can create a conference with other two parties using the phone s local conference You can create a conference between an active call and a call on hold by pressing the C...

Page 119: ...join the two calls in the conference on the selected account During the conference call you can do the following actions Press the Hold soft key to place the conference on hold Press the Split soft k...

Page 120: ...Type 4 Enter the conference URI e g conference example com in the Conference URI field 5 Click Confirm to accept the change To set up a network conference call 1 Place a call to the first party 2 Pre...

Page 121: ...FAC mode park the call to the local extension or a desired extension through dialing the park code Transfer mode park the call to shared parking lot through performing a blind transfer to a call park...

Page 122: ...trieve park key are configurable via web user interface at the path Dsskey Line Key Note FAC Mode To configure call park feature in FAC mode via web user interface 1 Click on Features Call Pickup 2 Se...

Page 123: ...soft key to see the Park soft key or the call park key if configured If the call park code is not configured you need to enter the call park code e g 68 Press or the Park soft key If the call park co...

Page 124: ...code e g 88 If the park retrieve code is configured press the Retrieve soft key on the dialing screen or retrieve park key if configured on the IP phone The phone will dial the configured park retrie...

Page 125: ...in Transfer mode 1 During a call press the Park soft key You may need to press the More soft key to see the Park soft key or the call park key if configured If the call park code is not configured yo...

Page 126: ...ickup is used for picking up a call that is ringing at any phone number in a certain group The pickup group should be predefined contact your system administrator for more information You can pick up...

Page 127: ...r press the line key You may need to press the More soft key to see the DPickup soft key The DPickup soft key appears on the LCD screen 2 Press the DPickup soft key on your phone when the target phone...

Page 128: ...pull down list of Group Call Pickup 3 Enter the group call pickup code in the Group Call Pickup Code field 4 Click Confirm to accept the change To configure the group call pickup code on a per line ba...

Page 129: ...when you call someone For example you want to call to consult some services but don t want to be harassed Anonymous call is configurable on a per line basis You can also configure the phone to send a...

Page 130: ...lace an anonymous call 1 Using the specific line on the phone to place a call to phone B The LCD screen of phone B prompts an incoming call from anonymity Anonymous Call Rejection You can use anonymou...

Page 131: ...d on code or off code depending on your selection when you enable or disable anonymous call rejection feature on the phone 6 Optional Enter the anonymous call rejection on code in the On Code field 7...

Page 132: ...User Guide for the SIP T40P IP Phone 120...

Page 133: ...strator Busy Lamp Field BLF You can use BLF to monitor a specific line for status changes on the phone For example you can configure a BLF key on the phone to monitor the status of a friend s line bus...

Page 134: ...via web user interface at the path Dsskey Line Key Configuring Visual and Audio Alert for BLF Pickup You can enable visual alert feature for BLF pickup on the phone This allows the LCD screen of the...

Page 135: ...s on the LCD screen if enabled In the following figure the LCD screen shows an incoming call from 103 on the monitored line Note Configuring Directed Call Pickup Code If you configure the directed cal...

Page 136: ...Pickup 2 Enter the desired pickup code in the Directed Call Pickup Code field 3 Click Confirm to accept the change To configure the directed call pickup code on a per line basis via web user interface...

Page 137: ...configure the transfer mode on DSS key via web user interface 1 Click on Features Transfer 2 Select the desired transfer mode from the pull down list of Transfer Mode via Dsskey If you select Blind T...

Page 138: ...handles the active call differently depending on the configuration of transfer mode via Dsskey with the BLF key refer to Configuring Transfer Mode on DSS Key The transfer mode on DSS key has the follo...

Page 139: ...ing call of the monitored user If you enable visual alert feature on the phone you can pick up the incoming call using the DPickup soft key Before picking up an incoming call ensure that the directed...

Page 140: ...ly Before picking up an incoming call ensure that the BLF List Pickup Code has been configured in advance If the code is not configured the phone will place a call to the monitored user instead of pic...

Page 141: ...hen the monitored user receives an incoming call For more information refer to Configuring Visual and Audio Alert for BLF Pickup on page 122 Note Call Recording You can record calls by pressing a reco...

Page 142: ...ll The Record and URL Record keys are not available when There are no connected calls on your phone You place a new call Configuring a Record Key To configure a record key via phone user interface 1 P...

Page 143: ...th Dsskey Line Key Recording a Call To record a call 1 Press the Record or URL Record key during a call If the recording starts successfully the recording icon will appear on the LCD screen and the Re...

Page 144: ...into a new account As a result many users can share the phone resource at different times To use this feature you need to configure a hot desking key in advance Note To configure a hot desking key via...

Page 145: ...e environment to quickly connect with the operator or the secretary You can press the intercom key to automatically connect with a preconfigured target extension for outgoing intercom calls and the ta...

Page 146: ...phone automatically plays a warning tone when it receives an incoming intercom call In addition you can enable the phone to mute the microphone when it automatically answers an incoming intercom call...

Page 147: ...e or disable the phone to automatically answer an incoming intercom call while there is already an active call on the phone If Intercom Barge is enabled the phone will automatically answer the interco...

Page 148: ...incoming call when the monitored phone is ringing 1 Press the intercom key The incoming call of the target extension is answered on the IP phone Note Multicast Paging You can use multicast paging to...

Page 149: ...igure a multicast paging key via phone user interface 1 Press Menu Features DSS Keys 2 Select the desired DSS key 3 Press or or the Switch soft key to select Key Event from the Type field 4 Press or o...

Page 150: ...the paging list key is not configured you can also press Menu Features Paging List to configure the paging list 2 Press or to select a desired paging group The default tag is Empty if it is not confi...

Page 151: ...LCD screen prompts Delete selected paging group 4 Press the OK soft key to accept the change or the Cancel soft key to cancel If you want to delete all paging groups you can press the Del All soft ke...

Page 152: ...ority of multicast listening address from which the phone can receive an RTP stream when DND is activated If a priority is selected from the pull down list of Ignore DND the phone will ignore incoming...

Page 153: ...IP 2 Select the desired value from the pull down list of Paging Barge 3 Select the desired value from the pull down list of Ignore DND 4 Select the desired value from the pull down list of Paging Prio...

Page 154: ...To place the current multicast RTP session on hold press the Hold soft key The sender s phone places the multicast RTP session on hold and receiver s phone releases the session To resume the held mult...

Page 155: ...pointing to a Music on Hold Server account When a call is placed on hold the phone will send a SIP INVITE message to the Music on Hold Server account The Music on Hold Server account automatically ans...

Page 156: ...ce Note To configure an ACD key via phone user interface 1 Press Menu Features DSS Keys 2 Select the desired DSS key 3 Press or or the Switch soft key to select ACD from the Type field 4 Optional Ente...

Page 157: ...phone To log out of the ACD system press the Logout soft key Note Shared Call Appearance SCA You can use SCA feature to share an extension which can be registered on two or more IP phones at the same...

Page 158: ...assign multiple DSS keys with Line type for a registered shared line on the phone If auto linekeys feature is enabled For example party A party B share the account 4603 phone A registers the primary a...

Page 159: ...pe for a registered shared line on the phone 3 Click Confirm to accept the change To configure the shared line settings and the number of line key on phone A via web user interface 1 Register the prim...

Page 160: ...is 1 In this example the value is set to 2 4 Click Confirm to accept the change The phone A will automatically configure the line keys from the first unused DSS key according to the configured number...

Page 161: ...e field 2 Click on Advanced and then select Shared Call Appearance from the pull down list of Shared Line 3 Enter the desired number in the Number of line key field This field appears only if Auto Lin...

Page 162: ...sn t displayed on the LCD screen You need to configure either the private hold soft key or a private hold key before you place the call on private hold To configure the private hold soft key via web u...

Page 163: ...rom another shared phone that is in active or public hold status To configure the call pull feature access code via web user interface 1 Click on Account Advanced 2 Select the desired account from the...

Page 164: ...tered number using the first line key Press the line key when the phone is idle to enter the dialing screen Enter the desired number using the keypad and then press or the Send soft key The phone will...

Page 165: ...will illuminate solid green To answer multiple calls on the shared line An incoming call arrives on the shared line when there is an active call on phone A s line key 1 The LED indicators of the line...

Page 166: ...and phone B will illuminate solid red indicating that there is an active call on the line key 1 Note Placing a Call on Hold To place a call on public hold 1 Press the Hold soft key on phone A when pa...

Page 167: ...onversation is established between phone B and phone C phone A disconnects the call And the line key LEDs on phone A illuminate solid red and phone B illuminate solid green To retrieve a call placed o...

Page 168: ...ed 3 Press the BargeIn soft key to interrupt the active call of phone A Party B may hear a warning tone and then set up a conference call with the other parties of the active call 4 Press the Hold or...

Page 169: ...hone A successfully Bridged Line Appearance BLA BLA allows users to share a SIP line on two or more IP phones Users can monitor the specific extension BLA number for status changes on each IP phone To...

Page 170: ...phone A registers the account 14019833020 and assigns BLA number phone B registers the account 10462190020 and assigns BLA number phone C registers the account 14755608020 Phone A and phone B share th...

Page 171: ...lect Draft BLA from the pull down list of Shared Line 3 Enter the desired number in the BLA Number field 4 Click Confirm to accept the change To register an account and configure BLA feature on phone...

Page 172: ...io the status of the line key LED which associates with a bridged line will change For more information on line key LED indicators refer to LED Instructions on page 5 You can do the following using th...

Page 173: ...e on the bridged line The phone A and phone B ring simultaneously and the LED indicators of the line key on both phone A and phone B will flash green You can answer the incoming call on either phone A...

Page 174: ...New text messages can be indicated both acoustically and visually When receiving a new text message the phone will play a warning tone The power indicator LED will slowly flash red and the LCD screen...

Page 175: ...o select the desired account from the From field 5 Enter the number you want to send the message to in the To field 6 Press the Send soft key to send the message or the Back soft key to cancel Sending...

Page 176: ...cel You can also delete all text messages by pressing the Delete soft key and then select Delete All For more information refer to the above steps Note Voice Mail You can leave voice mails for someone...

Page 177: ...mail access code e g 97 4 Press the Save soft key to accept the change or the Back soft key to cancel Note To listen to voice mails 1 When the LCD screen prompts that the phone receives a new voice m...

Page 178: ...ut for other servers the MWI service is solicited so the SIP T40P IP phone must enable subscription for MWI Note The MWI subscription parameters you need to know Options Description Subscribe for MWI...

Page 179: ...Seconds field 5 Click Confirm to accept the change The IP phone will subscribe to the account number for MWI service by default To enable subscribe MWI to voice mail via web user interface 1 Click on...

Page 180: ...esired voice mail number in the Voice Mail field 6 Click Confirm to accept the change The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI To Voice Mail Note MWI su...

Page 181: ...e followed to reduce risk of fire electrical shock and other personal injury General Requirements Before you install and use the device read the safety instructions carefully and observe the situation...

Page 182: ...ink wet basement or near a swimming pool Do not tread on pull or over bend any cable in case of malfunction of the device During a thunderstorm stop using the device and disconnect it from the power s...

Page 183: ...roe Islands Torshavn GMT Greenland Ireland Dublin Morocco Portugal Lisboa Porto Funchal Spain Canary Islands Las Palmas United Kingdom London 1 Albania Tirane Austria Vienna Belgium Brussels Caicos Ch...

Page 184: ...arwin 10 Australia Brisbane Australia Hobart Australia Sydney Melboume Canberra Russia Vladivostok 10 30 Australia Lord Howe Islands 11 New Caledonia Noumea Russia Srednekolymsk Time 11 30 Norfolk Isl...

Page 185: ...Appendix 173 Appendix B Menu Structure...

Page 186: ...User Guide for the SIP T40P IP Phone 174...

Page 187: ...trieve 109 Call Pickup 114 Call Recording 129 Call Transfer 101 Call Waiting 105 CE Mark Warning ii Conference 106 Configuring an Access URL 49 Configuring an Intercom Key 133 Configuring BLA Feature...

Page 188: ...Extension 136 Placing a Call from History Records 51 Placing an Intercom Call to the Target Extension 136 Placing Calls 78 Placing Calls to Contacts 44 Phone Lock 31 Power Saving 23 Programable Keys...

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