PLACE CALLS
Using the handset
Dial the number you are calling, then pick up the handset.
Note:
You may place a call by picking up the handset before dialing. Just be aware, the system will attempt to com-
plete the call after a slight pause in entering digits on the dialpad.
Using the speakerphone
With the handset in the cradle, dial the number you are calling,
then press
or the
Send
soft key.
ANSWER CALLS
Using the handset
When a call comes in, pick up the handset.
Using the speakerphone
When a call comes in, press
or the
Answer
soft key.
Answer a second call
When a second call comes in, press the
Answer
soft
key or the blinking line key. The active call is
automatically placed on hold.
HOLD AND RESUME CALLS
Place a call on hold
Press the
Hold
soft key during an active call. The line key controlling that call will blink.
Resume a held call
Press the blinking line key or the
Resume
soft key.
Note:
You may need to press
or
on the navigation dial to select the desired call before you see the
Resume
soft
key.
Yealink SIP-T21P E2 Quick Reference
Guide
For full user guides and video tutorials, visit help.ena.com and select ENA SmartVoice
PHONE LAYOUT
Line keys
Line keys appear to the side of your
screen and indicate the status of
the call being controlled by the key.
When the key is controlling an active
call, it is solid green. When the key
is controlling a call on hold, it is
blinking green.
Soft keys
Soft keys appear at the bottom
of your screen and their functions
change depending on where you
are in a call sequence.
Watching your soft keys is one of
the most helpful things you can do
when using your phone. In almost all
cases, the thing you are most likely
to do next in a call sequence will
appear as a soft key.
Buttons
Physical buttons always perform the
function for which they are labeled.
