Frequently Asked Questions On the CP900
1
Frequently Asked Questions On the CP900
Q: Why do the off-hook and the on-hook buttons flash slowly, but CP900
fails to power on when you long press the power button?
A: If you want to power CP900 on immediately, plug it into a USB power
source.
Q: Why does the volume of CP900 music playback fail to synchronize
with the volume of the mobile phone/PC which is connected to CP900
via Bluetooth?
A: We only support volume synchronization during a call when you connect
CP900 to mobile phone/ PC via Bluetooth.
Q: Why do you fail to answer the incoming call from the softphone when
you connect CP900 to the mobile phone/PC via Bluetooth?
A: This feature is not available on mobile phone/PC.
Q: Why do you fail to connect CP900 via Bluetooth
？
A: Do the following:
Check whether CP900 is in Bluetooth pairing mode.
Check whether CP900 is connected to other devices. If it is, disconnect
CP900 from other devices manually. Now CP900 can be connected to
only one device via Bluetooth.
Q: Why CP900 is silent when the connected mobile phone/PC is playing
music?
A:
Check whether you set CP900 as the audio output device for the mobile
phone/PC.
Q: Why is the other party unable to hear the voice during a call?
A: Do the following:
Check whether you remove the protective film from the CP900,
otherwise, the microphone might be blocked.
Check whether you set CP900 as the default microphone device for the
mobile phone/PC and softphone.
