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model no. 054-0367-0
| contact us: 1.866.523.5218
28
Troubleshooting
The following table gives checks and actions that you can perform if your machine does not
operate correctly. If these do not identify/remedy the problem, contact your service agent at
1-866-523-5218.
WARNING: Switch off and remove the battery pack before
investigating fault.
Symptom
Possible Cause
Remedy
Pole saw fails to
operate.
Out of battery.
Fuse faulty.
Charge the battery pack.
Replace fuse.
Pole saw
operates
intermittently.
Over-heating.
Applying too much pressure
while cutting
Poor connection between the
upper shaft and lower shaft.
Loose connection.
Internal wiring defective.
On/Off switch defective.
Place the machine in a cool, ventilated
place to cool it down.
Applying relatively less pressure while
cutting.
Reassemble the upper shaft and lower
shaft according to the description in
ASSEMBLY section.
Contact Yardworks
®
at 1-866-523-5218.
Contact Yardworks
®
at 1-866-523-5218.
Contact Yardworks
®
at 1-866-523-5218.
Dry chain.
No oil in reservoir.
Vent in oil filler cap clogged.
Oil passage clogged.
Refill oil.
Clean cap.
Clean oil passage outlet.
Brake does not stop chain.
Run-down kickback brake.
Contact Yardworks
®
at 1-866-523-5218.
Chain/chain bar
over-heats.
No oil in reservoir.
Vent in oil filler cap clogged.
Oil passage clogged.
Chain is over tensioned.
Dull chain.
Refill oil.
Clean cap.
Clean oil passage outlet.
Adjust chain tension.
Sharpen chain or replace.
Pole saw rips,
vibrates, does not
saw properly.
Chain tension too loose.
Dull chain.
Chain worn out.
Chain teeth are facing in the
wrong direction.
Adjust chain tension.
Sharpen chain or replace.
Replace chain.
Reassemble with chain in correct
direction.