17
WARRANTY
Product Warranty
Please keep your original purchase receipt in a safe place as proof of purchase. Warranty coverage for
this product must be verified by the original purchase receipt. The warranty period begins on the day
that the product was purchased from an authorized retailer of Yard Force products. Warranty coverage
only applies to the original purchaser and is not transferrable. Warranty coverage is only provided on
products purchased from authorized Yard Force retailers.
This product is warranted for use in the USA only. Use outside of the USA will void the warranty.
(2) Two-Year Warranty – Pump and Motor
The YF8000 has a 2-Year Limited Warranty from the date of purchase against manufacturer defects for
residential use only. Commercial use voids the warranty. This warranty does not cover accidental
damage, unreasonable use, normal wear and tear, neglect or non-compliance with the Operating,
Safety and Maintenance Instructions. All service, outside of normal maintenance as described in this
manual, must be done by an authorized service technician. Any unauthorized service or changes to the
original configuration of this product will void the warranty. All parts and accessories used on and with
this product must be manufacture
d
and/or authorized by SUMEC North America.
Warranty does not cover loss of use or other consequential damages arising from any of the above, nor
does it cover repairs made or attempted by unauthorized persons. This warranty is void if the product
is used for commercial, rental or industrial purposes. Certain parts, attachments and accessories are
subject to normal wear and tear and are excluded from the warranty.
Service and Warranty Claims Process
Contact the Yard Force Support Center toll-free at 1-866-902-9690 Monday-Friday between 8:30 AM
and 5:00 PM Eastern Time for service and warranty support.
Yard Force USA Service Support agents can help you troubleshoot problems over the phone to get
you back up and running as quickly as possible. In the situation where service or warranty inspection is
needed, please follow these steps:
1. Contact Yard Force USA at 1-866-902-9690 Monday-Friday between 8:30 AM and 5:00 PM
Eastern Time.
2. Send in proof-of-purchase and serial number (if applicable) to confirm warranty coverage.
3. If service or a warranty evaluation is requested, Yard Force USA will provide an RGA number that
should be used in all communications with Yard Force USA and is required to be indicated on the
product itself and on the outside of the box.
4. All shipments to Yard Force USA must have an RGA number. Any shipment received that does not
have an RGA number clearly marked on the outside of the box will be refused.
5. All shipments must be sent pre-paid, Yard Force USA does not pay for any shipping costs for
service or warranty evaluation. Yard Force USA is not responsible for any packages that are lost
by carrier. We recommend that shipments are made by a carrier that provides tracking and delivery
confirmation.
For more information or to ask questions, please call toll-free 1-866-902-9690 Monday-Friday between
8:30 AM and 5:00 PM Eastern Time.
