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Problem Still Not Resolved (Customer Support)

If the trouble still cannot be solved, please contact us for product support as shown below.

(

For customers within Japan

Please contact the store where you purchased this product, or the Product Support Center as listed in
the “User Guide (Basic).”

(

For customers outside of Japan

Please contact your nearest authorized Yamaha dealer or service center.

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Troubleshooting > Problem Still Not Resolved (Customer Support)

Summary of Contents for YH-L700A

Page 1: ...Headphones User Guide EN ...

Page 2: ...arging this product 12 Turning the power on 13 Turning the power off 14 Checking the remaining battery power 15 Connections 16 Registering a Bluetooth device pairing 16 Connecting to a Bluetooth device 18 Disconnecting from a Bluetooth device 19 Connecting using the cable 20 Wearing this product 22 Putting the headphones on 22 Operating this Product 23 Adjusting the volume 23 Listening to music 24...

Page 3: ...ng back sound according to your surroundings 35 Playing back in surround sound 37 Setting the auto standby time 39 Updating the firmware 40 Troubleshooting 41 Read this first 41 No sound can be heard 42 Power will not turn on 43 The product cannot be charged 44 Cannot connect to a Bluetooth device 45 The product does not operate or play back 46 The sound is distorted noisy or choppy 47 Problem Sti...

Page 4: ...alcomm aptX is product of Qualcomm Technologies Inc and or its subsidiaries Qualcomm is a trademark registered by Qualcomm Incorporated in the U S A and other countries aptX is a trademark registered by Qualcomm Technologies International Ltd in the U S A and other countries Android and Google Play Android and Google Play are trademarks of Google LLC App StoreSM The App Store is a service mark of ...

Page 5: ...you must observe in order to prevent product failure damage or malfunction and data loss as well as to protect the environment NOTE Indicates notes on instructions restrictions on functions and additional information that may be helpful All illustrations and screens shown in this documentation are for explanatory purposes All company names product names and other such listings in this documentatio...

Page 6: ...xtend the life of the battery as long as possible use caution regarding the following If the product is not used for a long period of time the charging time may get longer When storing the product for a long time charge the product around once every six months to avoid excessive discharge 6 Notice Handling this product ...

Page 7: ...TENING CARE ADVANCED which lets you enjoy rich sound quality even at low volumes Focusing on the characteristics of the human ear where the low and high end sounds become harder to hear at lower volumes as well as how things sound differently in different listening environments this feature corrects the sound balance for the optimal sound to match the volume By rendering a natural sound that s eas...

Page 8: ...inks About the app for earphones headphones p 28 Automatically adjust the sound quality according to the volume p 33 Automatically adjust the sound quality according to the product s fit p 34 Playing back sound according to your surroundings p 35 Playing back in surround sound p 37 8 Product Overview Advantages of this product ...

Page 9: ... the accessories are included with this product Headphones main unit USB power cable 50 cm type C to A In flight plug adaptor 3 5 mm stereo mini plug cable Carrying case Quick Start Guide User Guide Basic 9 Product Overview Accessories ...

Page 10: ...Safety Brochure 10 Product Overview Accessories ...

Page 11: ...into the connector for charging g Microphone Captures the sound of your voice when you make a phone call h key i Function key j key k External input jack l ANC key NOTE The housing features a built in microphone that capture ambient sounds If your hand is covering the housing the NOISE CANCELLING and AMBIENT SOUND will not work properly and you may hear noise 11 Product Overview Part names ...

Page 12: ... cable into the USB power adaptor The indicator lights up during charging and turns off when charging is completed NOTE You may not be able to charge if you use a USB power cable other than the one included with this product You may charge from the USB port on your computer instead of using a USB power adaptor This product s power will turn off during charging You will not be able to operate or pl...

Page 13: ...ndicator lights up as shown below and the power turns on Flashes red shows remaining battery power 2 sec Related links Checking the remaining battery power p 15 Registering a Bluetooth device pairing p 16 Connecting to a Bluetooth device p 18 13 Charging and Powering Turning the power on ...

Page 14: ...power off Turn the power of this product off 1 Hold down the power key for two seconds The indicator lights up as shown below and the power turns off Blue 1 sec 2 sec 14 Charging and Powering Turning the power off ...

Page 15: ...messages Battery High plenty of charge remaining Battery Medium moderate charge remaining Battery Low small amount of charge remaining Indicator on controller Flashes three times red plenty of charge remaining Flashes two times red moderate charge remaining Flashes one time red small amount of charge remaining 15 Charging and Powering Checking the remaining battery power ...

Page 16: ...r turned off hold down the Power key until the indicator flashes as shown in the illustration below You will hear the Pairing audio message in the earphone and the earphone will enter registration pairing standby mode Blue Red Flashes alternately 5 sec 2 Activate the Bluetooth function on the Bluetooth device A list of Bluetooth devices that can be connected will be shown 16 Connections Registerin...

Page 17: ...utomatically end after about two minutes To register again start from step 1 Up to 8 devices can be registered with this product From the 9th device on older registrations will be deleted the oldest is deleted first If a passkey is required when connecting input 0000 Related links Connecting to a Bluetooth device p 18 Disconnecting from a Bluetooth device p 19 About the app for earphones headphone...

Page 18: ...uetooth device it is waiting for connection Operate the Bluetooth device to connect with this product If successfully connected you will hear the Connected audio message The indicator will display as shown below Blue 20 sec NOTE This product connects to a single Bluetooth device and cannot connect to multiple devices at the same time Related links Registering a Bluetooth device pairing p 16 Discon...

Page 19: ...ode for a connection from a Bluetooth device Turn the Bluetooth device s power off This product will enter the waiting mode for a connection from a Bluetooth device Turn the power of this product off Related links Registering a Bluetooth device pairing p 16 Connecting to a Bluetooth device p 18 About the app for earphones headphones p 28 19 Connections Disconnecting from a Bluetooth device ...

Page 20: ...the Headphones Controller Using the and keys When this product is on you can switch between AMBIENT SOUND and NOISE CANCELLING by using the ANC key even when the cable is connected When this product is on you can switch the 3D SOUND FIELD by using the 3D key even when the cable is connected When using this product with the cable connected you can still use it as a regular pair of headphones with t...

Page 21: ...NOTE Use the included in flight plug adaptor to connect this product to the headphones jack on an airplane seat 21 Connections Connecting using the cable ...

Page 22: ...uct Putting the headphones on Check the markings on the headphones for the left and right sides to make sure the headphones are positioned correctly when you put them on 22 Wearing this product Putting the headphones on ...

Page 23: ...st the volume key key Turn the volume up Press the key Turn the volume down Press the key NOTE When connecting to a device such as a smartphone on which the volume can be adjusted you can also adjust the volume using that device 23 Operating this Product Adjusting the volume ...

Page 24: ...order NOISE CANCELLING default setting AMBIENT SOUND Disables NOISE CANCELLING AMBIENT SOUND Switches 3D SOUND FIELD on off Hold down the 3D key for about two seconds to switch between stereo and surround playback Press the 3D key during surround playback to switch between the surround sound fields in the order shown below Cinema Drama Music Video Concert Hall Outdoor Live Audio ROOM Back Ground M...

Page 25: ...Related links Adjusting the volume p 23 Playing back sound according to your surroundings p 35 Playing back in surround sound p 37 25 Operating this Product Listening to music ...

Page 26: ...ring the phone call press the function key Ignore a call Hold down the function key for about two seconds when the call is coming in NOTE When a call is coming in any music being played will be paused Music playback will automatically resume when the call ends or you ignore the call The 3D SOUND FIELD will be disabled when a phone call comes in or during a phone call Related links Adjusting the vo...

Page 27: ...oduct Function key 1 Press the function key twice The voice assistant will start and you can operate it using your voice NOTE The operations for the voice assistant feature will vary depending on your Bluetooth device See the user s manual of your Bluetooth device for details To finish listening to the voice assistant operate your Bluetooth device 27 Operating this Product Using the voice assistan...

Page 28: ... settings on your earphones headphones Install the app from the App Store iOS devices or from Google Play Android devices See the information about the app on each store for details Related links Automatically adjust the sound quality according to the volume p 33 Automatically adjust the sound quality according to the product s fit p 34 Playing back sound according to your surroundings p 35 Playin...

Page 29: ... according to the volume on off NOISE CANCELLING This sets the balance between the playback and ambient sound LISTENING OPTIMIZER Turns LISTENING OPTIMIZER on off a feature that measures and analyzes the sound in real time and automatically adjusts the sound quality Auto Power Off Timer Sets the time it takes for the power to turn off after Bluetooth has been disconnected 3D SOUND FIELD Switches p...

Page 30: ...inks About the app for earphones headphones p 28 List of product settings menu p 31 Automatically adjust the sound quality according to the volume p 33 Automatically adjust the sound quality according to the product s fit p 34 Playing back sound according to your surroundings p 35 Setting the auto standby time p 39 30 Settings List of settings main screen ...

Page 31: ...ending on your product Confirm Firmware Update Checks whether new firmware has been released and performs updates User Guide Accesses the User Guide License Information Displays the software license information for Headphones Controller End User License Agreement Displays the Terms of Use for Headphones Controller 31 Settings List of product settings menu ...

Page 32: ...reen p 29 Automatically adjust the sound quality according to the volume p 33 Playing back sound according to your surroundings p 35 Setting the auto standby time p 39 Automatically adjust the sound quality according to the product s fit p 34 32 Settings List of product settings menu ...

Page 33: ...usts the frequency balance offering rich sound quality playback even at a low volume Use the Headphones Controller app to make these settings LISTENING CARE Settings ON default setting enables LISTENING CARE OFF disables LISTENING CARE Related links About the app for earphones headphones p 28 List of settings main screen p 29 33 Settings Automatically adjust the sound quality according to the volu...

Page 34: ...h how the headphones fit on your ears Use the Headphones Controller app to make these settings LISTENING OPTIMIZER Settings ON default setting enables LISTENING OPTIMIZER OFF disables LISTENING OPTIMIZER Related links About the app for earphones headphones p 28 List of settings main screen p 29 34 Settings Automatically adjust the sound quality according to the product s fit ...

Page 35: ... playback When you enable the AMBIENT SOUND feature the sounds around you will be mixed together with the playback sound This is useful in situations like when you want to briefly talk with someone ANC key 1 Press the ANC key The setting changes in the following order NOISE CANCELLING default setting the Noise Cancel audio message will be heard from this product AMBIENT SOUND the Ambient Sound aud...

Page 36: ...back sound OFF the sound will play back without noise cancellation processing Depending on the type of sound you are playing back and what is going on around you the ambient sound may not be so easy to hear In this case pause the playback Do not cover the housing of this product with your hand If your hand is covering the mic the NOISE CANCELLING and AMBIENT SOUND will not work properly and you ma...

Page 37: ...3D key during surround playback The setting changes in the following order Cinema the Cinema audio message will be heard from this product Drama the Drama audio message will be heard from this product Music Video the Music Video audio message will be heard from this product Concert Hall the Concert Hall audio message will be heard from this product Outdoor Live the Outdoor Live audio message will ...

Page 38: ...ound position in the stereo field The sound field effect may sound a little strange when you are frequently changing the direction you face such as when you are walking If this happens set the feature to OFF ON default setting head tracking on OFF head tracking off Related links About the app for earphones headphones p 28 List of settings main screen p 29 38 Settings Playing back in surround sound...

Page 39: ...the power to turn off after no connection has been received Use the Headphones Controller app to make these settings Auto Power Off Timer Settings 5min 30min 1h 3h OFF default setting continuous power is not automatically turned off Related links Turning the power on p 13 About the app for earphones headphones p 28 List of settings main screen p 29 39 Settings Setting the auto standby time ...

Page 40: ...nnecting the controller to a power source for charging Turning the power of this product off Closing the Headphones Controller app or using another app Turning your smartphone off Canceling the connection between your smartphone and this product 1 On the main screen of the Headphones Controller app open the menu 2 Tap Confirm Firmware Update If new firmware has been released you will see instructi...

Page 41: ...is product p 12 Update the firmware of this product to the latest version Updating the firmware p 40 Also check the following No sound can be heard p 42 Power will not turn on p 43 The product cannot be charged p 44 Cannot connect to a Bluetooth device p 45 The product does not operate or play back p 46 The sound is distorted noisy or choppy p 47 Problem Still Not Resolved Customer Support p 48 41...

Page 42: ...art playback Listening to music p 24 The cable may not be correctly connected when using the 3 5 mm stereo mini plug cable The 3 5 mm stereo mini plug cable jack of this product may not be correctly connected to your external device Connecting using the cable p 20 The volume of the external device is low when using a 3 5 mm stereo mini plug cable Raise the volume on your external device 42 Trouble...

Page 43: ...Power will not turn on There may not be enough battery power left Charge this product Charging this product p 12 43 Troubleshooting Power will not turn on ...

Page 44: ... computer Turn the power of your computer on and then charge this product You may have been using a USB power cable other than the one included with this product Use the included USB power cable to make sure the product correctly charges 44 Troubleshooting The product cannot be charged ...

Page 45: ...on of this product from the Bluetooth device and then pair this product with the device Registering a Bluetooth device pairing p 16 The registration information for the Bluetooth device that was registered on this product may have been deleted Pair this product once more Registering a Bluetooth device pairing p 16 This product may already be connected to another Bluetooth device Disconnect that Bl...

Page 46: ...re charging Use the earphones after charging is finished There is no remaining battery power on this product Charge this product Charging this product p 12 The product is temporarily not functioning in a stable way Turn the power off and then on again 46 Troubleshooting The product does not operate or play back ...

Page 47: ... product electromagnetic waves such as microwave ovens Try placing the connected Bluetooth device as close to this product as you can Devices with wireless network connectivity may transmit signals that obstruct Bluetooth communications In this case turn off the wireless network connectivity feature on your Bluetooth device 47 Troubleshooting The sound is distorted noisy or choppy ...

Page 48: ...shown below For customers within Japan Please contact the store where you purchased this product or the Product Support Center as listed in the User Guide Basic For customers outside of Japan Please contact your nearest authorized Yamaha dealer or service center 48 Troubleshooting Problem Still Not Resolved Customer Support ...

Page 49: ...ction Japan only SCMS T RF output power Class 2 Maximum communication range 10 m without obstructions Maximum number of pairable devices 8 Rechargeable battery Internal rechargeable battery Lithium ion battery Charging time to full capacity Headphones approx 3 5 hours Continuous playback time NOISE CANCELLING on 3D SOUND FIELD on approx 11 hours NOISE CANCELLING on 3D SOUND FIELD off approx 34 hou...

Page 50: ...y Function key Skip to the next song key about two seconds Go back to the beginning of the song while in the middle of the song or back to the previous song when at the beginning of a song key about two seconds Selecting the modes Turning the NOISE CANCELLING AMBIENT SOUND on off ANC key Switches 3D SOUND FIELD on off surround stereo playback 3D key hold down for two seconds Selects the surround s...

Page 51: ...e call Function key Ignore a call Function key hold down for two seconds Other functions Start pairing Hold down the Power key with the power off five seconds Start voice assistant Function key press quickly two times in a row 51 Appendix List of operations ...

Page 52: ...e charge remaining Flashes red one time small amount of charge remaining Standby mode for pairing with Bluetooth device Flashes between red and blue alternately Searching for paired Bluetooth device Flashes blue Finished connecting to Bluetooth device Lights up for 20 second blue and turns off Power off Lights up for 1 second Blue and turns off Indicator display when charging Charging Lights up re...

Page 53: ...SE CANCELLING enabled Ambient Sound AMBIENT SOUND enabled Off Disables NOISE CANCELLING AMBIENT SOUND Stereo playback 3D SOUND FIELD off Cinema Drama Music Video Concert Hall Outdoor Live Audio ROOM Back Ground Music Selects surround playback 3D SOUND FIELD on or each surround sound field effect Related links Turning the power on p 13 Turning the power off p 14 Checking the remaining battery power...

Page 54: ...com Yamaha Downloads https download yamaha com Manual Development Group 2020 Yamaha Corporation Published 07 2021 AM D0 AV19 0214 Layout Folder YMH_PDF_Manual_A5 Stylesheet Name 01_YMH_PDF_Manual_A5_En Multi Stylesheet Version 2021 05 10 ...

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