TROUBLESHOOTING
24
En
Bluetooth
Problem
Cause
Solution
Cannot make this unit paired
with the connecting device.
The unit is already connected with
another device.
Disconnect the already connected
Bluetooth
device.
The connecting device does not support
A2DP.
Perform pairing operations with a device
which supports A2DP.
A
Bluetooth
adaptor, etc. that you want
to pair with this unit has a password
other than “0000”.
Use a
Bluetooth
adaptor, etc. whose
password is “0000”.
This unit and the connecting device are
too far apart.
Move the connecting device closer to this
unit.
There is a device (microwave oven,
wireless LAN, etc.) outputs signals in
the 2.4 GHz frequency band nearby.
Move this unit away from the device that is
emitting radio-frequency signals.
Cannot establish a
Bluetooth
connection.
This unit is not registered on the
connecting device’s
Bluetooth
connection list.
Perform pairing operations again
(
Another
Bluetooth
device is already
connected.
Terminate the current
Bluetooth
connection.
The
Bluetooth
function of the device is
turned off.
Turn on the
Bluetooth
function of the
device.
The pairing information has been
deleted.
Perform pairing again (
This unit can be paired with up to eight
connecting devices. When pairing with the
ninth device has succeeded, pairing data
for the device with the oldest connection
date will be deleted.
On iPhone, iPad, or iPod touch, delete the
pairing history with this unit and perform
pairing again.
No sound is produced or the
sound is interrupted during
playback.
The
Bluetooth
connection of this unit
with the connecting device is
disconnected.
Perform
Bluetooth
connection operations
again (
P. 13).
This unit and the connecting device are
too far apart.
Move the connecting device closer to this
unit.
There is a device (microwave oven,
wireless LAN, etc.) outputs signals in
the 2.4 GHz frequency band nearby.
Move this unit away from the device that is
emitting radio-frequency signals.
The connecting device’s
Bluetooth
function is off.
Turn on the
Bluetooth
function of the
connecting device.
The connecting device is not set to send
Bluetooth
audio signals to this unit.
Check that the
Bluetooth
function of the
connecting device is set properly.
The pairing setting of the connecting
device is not set to this unit.
Set the pairing setting of the connecting
device to this unit.
The connecting device’s volume is too
low.
Increase the volume level.
