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Limited Guarantee for European Economic Area (EEA) and Switzerland
Thank you for having chosen a Yamaha product. In the unlikely event that your Yamaha product needs guarantee service,
please contact the dealer from whom it was purchased. If you experience any difficulty, please contact Yamaha representative
office in your country. You can find full details on our website (
The product is guaranteed to be free from defects in workmanship or materials for a period of two years from the date of the
original purchase. Yamaha undertakes, subject to the conditions listed below, to have the faulty product or any part(s) repaired,
or replaced at Yamaha’s discretion, without any charge for parts or labour. Yamaha reserves the right to replace a product with
that of a similar kind and/or value and condition, where a model has been discontinued or is considered uneconomic to repair.
Conditions
1.
The original invoice or sales receipt (showing date of purchase, product code and dealer’s name) MUST accompany the
defective product, along with a statement detailing the fault. In the absence of this clear proof of purchase, Yamaha
reserves the right to refuse to provide free of charge service and the product may be returned at the customer’s expense.
2.
The product MUST have been purchased from an AUTHORISED Yamaha dealer within the European Economic Area
(EEA) or Switzerland.
3.
The product must not have been the subject of any modifications or alterations, unless authorised in writing by Yamaha.
4.
The following are excluded from this guarantee:
a.
Periodic maintenance and repair or replacement of parts due to normal wear and tear.
b.
Damage resulting from:
(1)
Repairs performed by the customer himself or by an unauthorised third party.
(2)
Inadequate packaging or mishandling, when the product is in transit from the customer. Please note that it is the
customer’s responsibility to ensure the product is adequately packaged when returning the product for repair.
(3)
Misuse, including but not limited to (a) failure to use the product for its normal purpose or in accordance with
Yamaha’s instructions on the proper use, maintenance and storage, and (b) installation or use of the product in a
manner inconsistent with the technical or safety standards in force in the country where it is used.
(4)
Accidents, lightning, water, fire, improper ventilation, battery leakage or any cause beyond Yamaha’s control.
(5)
Defects of the system into which this product is incorporated and/or incompatibility with third party products.
(6)
Use of a product imported into the EEA and/or Switzerland, not by Yamaha, where that product does not conform to
the technical or safety standards of the country of use and/or to the standard specification of a product sold by
Yamaha in the EEA and/or Switzerland.
5.
Where the guarantee differs between the country of purchase and the country of use of the product, the guarantee of the
country of use shall apply.
6.
Yamaha may not be held responsible for any losses or damages, whether direct, consequential or otherwise, save for the
repair or replacement of the product.
7.
Please backup any custom settings or data, as Yamaha may not be held responsible for any alteration or loss to such
settings or data.
8.
This guarantee does not affect the consumer’s statutory rights under applicable national laws in force or the consumer’s
rights against the dealer arising from their sales/purchase contract.
Information for Users on Collection and Disposal of Old Equipment
and Used Batteries
These symbols on the products, packaging, and/or accompanying documents mean that used electrical and
electronic products and batteries should not be mixed with general household waste.
For proper treatment, recovery and recycling of old products and used batteries, please take them to
applicable collection points, in accordance with your national legislation and the Directives 2002/96/EC
and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuable resources and prevent
any potential negative effects on human health and the environment which could otherwise arise from
inappropriate waste handling.
For more information about collection and recycling of old products and batteries, please contact your local
municipality, your waste disposal service or the point of sale where you purchased the items.
[Information on Disposal in other Countries outside the European Union]
These symbols are only valid in the European Union. If you wish to discard these items, please contact your
local authorities or dealer and ask for the correct method of disposal.
Note for the battery symbol (bottom two symbol examples):
This symbol might be used in combination with a chemical symbol. In this case it complies with the
requirement set by the Directive for the chemical involved.
