16
En
Remote control
No sound is
coming from the
subwoofer.
The volume of the subwoofer is
too low.
Turn up the volume of the subwoofer
(p.8).
The playback source does not
contain low-frequency signals.
Play back a sound source containing
low-frequency signals, and confirm
that the sound is output from the
subwoofer.
The volume
decreases when
the unit is turned
on.
The automatic volume adjustment
function worked. To prevent
excessive loudness, the unit
automatically controls its volume
within a certain level when the unit
is turned on.
If necessary, turn up the volume (p.8).
No surround
effect.
Stereo playback is selected.
Select surround playback (p.9).
The volume is too low.
Turn up the volume (p.8).
The TV or playback device is set
to output 2 channel audio (such
as PCM) only.
Change the digital audio output setting
on the TV or playback device to Dolby
Digital or BitStream.
The audio is output from the TV
built-in speakers.
Set the TV volume to minimum (p.6).
The listening position is too close
to the unit.
Listen from a position at some
distance from the unit.
Noise is heard.
The unit is too close to another
digital or high-frequency device.
Move those devices away from the
unit.
Problem
Cause
Remedy
The unit cannot
be controlled
using the remote
control.
The unit is out of the operating
range.
Use the remote control within the
operating range (p.2).
The batteries are weak.
Replace with new batteries (p.2).
The remote control sensor of the
unit is exposed to direct sunlight
or strong lighting.
Adjust the lighting angle, or reposition
the unit.
The unit does
not learn TV’s
remote control
operations.
The TV’s remote control key was
not held down long enough.
Hold down the key for more than 1
second twice or three times (p.12).
The TV’s remote control does not
use infrared signals. (Some
remote controls may not work
even if it uses infrared signals.)
The TV’s remote control learning
function cannot be used in this case.
Use the unit’s remote control to
operate the unit.
The position where you operated
the TV’s remote control is not
appropriate.
Operate the TV’s remote control at the
appropriate position (p.12).
The batteries of the TV’s remote
control are weak.
Replace with new batteries.
The remote control sensor of the
unit is exposed to direct sunlight
or strong lighting.
Adjust the lighting angle, or reposition
the unit.
The transmission of the remote
control signal was disturbed by
the TV screen light.
Turn off the TV and perform the
learning operation again (p.12).
Sound is coming
from the TV
when the unit
volume is turned
up with the TV’s
remote control.
(when TV’s
remote control
learning function
is used)
Audio output is enabled on the
TV.
Change the TV setting to disable the
TV speaker output. If a setting to
disable the speaker output is not
available on your TV, try the following
methods.
- Connect headphones to the
headphone jack on the TV.
- Set the TV volume to minimum.
The power of the
unit and of the
TV switch in the
opposite
direction. (For
example, the TV
is turned off if
the unit is turned
on.)
(when TV’s
remote control
learning function
is used)
The power of the TV was on when
you performed the learning
operation.
Press the power key on the TV and
(power) on the front panel of the unit to
turn them on and then press the power
key on the TV’s remote control to turn
them off.
