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Troubleshooting
Reboot
From the Dialer, enter the Main Menu using the “menu” button. Then navigate
to the “Settings” menu and open “Admin Settings”.
(Admin Settings is password protected with the same password as the Web UI.
If this has not been set to a different number, the default password is 7386.)
Scroll down to the bottom of the menu. Option number 9, “Reboot”, will reboot
the device.
From the Web UI, log in. Then use the “Restart Device” button under System
Information on the home page to reboot the system.
Restore Factory Defaults
From the Dialer, access Admin Settings through the “Settings” menu on the
Main Menu. Scroll down to option 10, “Reset Data”, and open that menu.
Select all the sections you wish to reset, then select the [Reset] button at the
bottom of the screen.
From the Web UI, open the “Configuration” menu by hovering over the “Tools”
icon. Scroll down to the bottom of the page, under the header “Reset Defaults”.
Select the sections you wish to reset, then click the “Reset Defaults” button on
the right side of the page.
Cannot Access Web User Interface
Check that the IP Address being used is correct. The IP Address of the device
is the second item in the “Info” menu. Input the whole IP Address, including
periods, into the URL bar of the browser to access the Web UI.
If the IP Address is correct, enter Admin Settings on the dialer through the
“Settings” option on the Main Menu. Scroll down to option 6, “Web Access”,
and make sure the box is checked. If it isn’t, use “OK” or [Select] to turn it on,
then reboot the device using option 9, “Reboot”. When the device turns on, the
Web UI should be accessible.
