19
AD
DITIONAL
INFO
RMA
T
ION
Q2: Have a communication problem
Problem
Cause
Remedy
The audio from the other unit
cannot be heard.
The speakers are muted on this unit.
Turn off the speaker mute function.
The microphone is muted on the other unit.
–
The speaker volume is set to the minimum on this
unit.
Turn the speaker volume up.
The microphone sensitivity is set to the minimum
on the other unit.
–
This unit is not selected in the Audio settings of
Skype.
Select this unit.
The audio from this unit cannot
be heard on the other unit.
The microphone is muted on this unit.
Turn off the microphone mute function.
The speakers are muted on the other unit.
–
The microphone sensitivity is set to the minimum
on this unit.
Increase the microphone sensitivity.
The speaker volume is set to the minimum on the
other unit.
–
This unit is not selected in the Audio settings of
Skype.
Select this unit.
The audio is interrupted.
The bandwidth of the USB is too narrow.
Set "Bandwidth usage" to "Narrow band
(monaural)" in the PSG-01S Controller.
The unit generates feedback
noises or echoes.
Another microphone is connected.
Select this unit in the Audio settings of Skype.
An object is placed near this unit.
Avoid placing an object in front of the
microphones of this unit.
This unit is placed near the wall.
Move this unit away from the wall.
This unit is used in a room with high
reverberation.
•
Place objects with high sound absorbance in
the room other than in front of the
microphones.
•
Avoid talking at a loud voice to reduce
reverberations.
There is a problem with the equipment
configuration on another unit.
–
The unit generates noises.
A device that interferes with this unit is placed
near this unit.
Move this unit away from the device.
The audio is cracking.
The speaker volume is too high.
Turn the speaker volume down.
This unit does not work.
This unit is not recognized by the PC/Mac.
•
(When using Windows)
If you see "?" or "!" in the device manager,
delete the device and then reconnect the USB
cable of this unit.
•
(When using Mac)
Reconnect the USB cable of this unit.
"INVALID" is displayed in the
Home tab of the P
S
G-01
S
Controller.
This unit is installed incorrectly.
Install this unit correctly. (page 5)
Summary of Contents for PSG-01S
Page 1: ...PSG 01S USB Microphone Speaker User s Manual...
Page 23: ......
Page 24: ...May 2012 4rd Edition...