Troubleshooting
DGX-505/305 Owner’s Manual
89
The style or song does not play back when the [START/
STOP] button is pressed.
Is External Clock set to ON? Make sure External Clock is set to OFF; refer to
“External Clock” on page 80.
The style does not sound properly.
Make sure that the Style Volume (page 71) is set to an appropriate level.
Is the split point set at an appropriate key for the cords you are playing? Set
the split point at an appropriate key (page 59).
Is the “ACMP” indicator showing in the display? If it is not showing press the
[ACMP ON/OFF] button so that it does show.
No rhythm accompaniment plays when the [START/
STOP] button is pressed after selecting style number
112 or a style between 124 and 135 (Pianist).
This is not a malfunction. Style number 112 and style numbers 124 – 135
(Pianist) have no rhythm parts, so no rhythm will play. The other parts will
begin playing when you play a chord in the accompaniment range of the key-
board if style playback is turned on.
Not all of the voices seem to sound, or the sound seems
to be cut off.
The instrument is polyphonic up to a maximum of 32 notes. If the Dual voice
or Split voice is being used and a style or song is playing back at the same
time, some notes/sounds may be omitted (or “stolen”) from the accompani-
ment or song.
The footswitch (for sustain) seems to produce the oppo-
site effect. For example, pressing the footswitch cuts off
the sound and releasing it sustains the sounds.
The polarity of the footswitch is reversed. Make sure that the footswitch plug is
properly connected to the SUSTAIN jack before turning on the power.
The sound of the voice changes from note to note.
This is normal. The AWM tone generation method uses multiple recordings
(samples) of an instrument across the range of the keyboard; thus, the actual
sound of the voice may be slightly different from note to note.
The Demo display is shown in Japanese, and/or there
are Japanese characters in the display messages.
Make sure the Language setting in the FUNCTION display is set to English.
(See page 22)
The FILE CONTROL display can’t be selected, even
though a SmartMedia card is inserted in the card slot.
The FUNCTION display Media Select item might be set to Flash Memory.
Media Select must be set to SmartMedia in order to use SmartMedia mem-
ory.
The appropriate display does not appear when the
[SONG], [EASY SONG ARRANGER], [STYLE], or
[VOICE] button is pressed.
Is another display showing? Try pressing the [EXIT] button to return to the
MAIN display, and then pressing one of the mentioned buttons.
The wrong notes sound when the keyboard is played.
Perhaps the performance assistant technology is turned on.
Press the [PERFORMANCE ASSISTANT] button to turn it off.
The ACMP indicator does not appear when the [ACMP
ON/OFF] button is pressed.
Is the [STYLE] button lit? Always press the [STYLE] button first when you are
going to use any style-related function.
The song number (036 –) of an external song file trans-
ferred to SmartMedia memory from a computer does
not appear.
Perhaps Media Select is set to Flash Memory. Make sure that Media Select is
set to SmartMedia (page 67).
The song number (036 –) of an external song file trans-
ferred to flash memory from a computer does not
appear.
Perhaps Media Select is set to SmartMedia. Make sure that Media Select is
set to Flash Memory (page 67).
There is no harmony sound.
The harmony effects (01 – 26) behave differently according to their type.
Types 01 – 05 function when style playback is on, chords are played in the
accompaniment range of the keyboard, and a melody is played in the right-
hand range. Types 06 – 26 will function whether style playback is on or off. For
types 06 = 12 you need to play two notes at the same time.
Problem
Possible Cause and Solution
Summary of Contents for Portable Grand DGX-305
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