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If the problem you are experiencing is not listed below, set this unit to off, disconnect the power, and contact the nearest
authorized Yamaha dealer or service center.
General
When using the Bluetooth connection
Troubleshooting
Problem
Cause
Remedy
No sound.
The connection between this unit and the
other component is not correct.
Connect the cable properly.
The volume is set to the minimum.
Increase the volume level.
This unit is muted.
Cancel the mute.
AC adaptor is not connected correctly.
Connect AC adaptor correctly.
The batteries are weak.
Replace all batteries.
The volume level is
unstable.
The limiter control has been activated
due to excessive input.
Decrease the volume level.
Problem
Cause
Remedy
Cannot make this unit
paired with the other
component.
The other component does not support
A2DP.
Perform pairing operations with a
component which supports A2DP.
A Bluetooth adaptor, etc. that you want
to pair with this unit has a password other
than “0000”.
Use a Bluetooth adaptor, etc. whose
password is “0000”.
Wrong distance.
Reposition this unit within 10 m (33 ft)
range from the other component.
There is a device (microwave oven,
wireless LAN, etc.) outputs signals in the
2.4 GHz frequency band nearby.
Reposition this unit.
The power of the connected component
is off.
Turn on the connected component.
No sound is produced or
the sound is interrupted
during playback.
The other component is not connected to
this unit by Bluetooth.
If Bluetooth communications have
dropped, reconnect.
Wrong distance.
Reposition this unit within 10 m (33 ft)
range from the other component.
There is a device (microwave oven,
wireless LAN, etc.) outputs signals in the
2.4 GHz frequency band nearby.
Reposition this unit.
The other component’s Bluetooth
function is not enabled.
Check that the Bluetooth function of the
other component is set properly.
This unit is not registered on the other
component’s Bluetooth device list.
Perform pairing operations again.
The other component is not set to send
Bluetooth audio signals to this unit.
Check that the Bluetooth function of the
other component is set properly.
The pairing setting of the other
component is not set to this unit.
Set the pairing setting of the other
component to this unit.
The other component’s volume is set to
the minimum.
Increase the volume level.
