MCX-2000 Owner’s Manual
110
Playback from a wireless client is
interrupted or unstable.
Audio streaming from the MCX-2000 is affected with
a device that uses the same 2.4 GHz radio signal
range (such as microwave oven, wireless handset, or
other wireless access point).
Relocate the client or connect it to the MCX-2000
using a network cable.
Little ‘longer’ silence between songs
during PCM audio playback
(streaming).
Volume level adjustment on the MCX-2000 or
surround program selection on the connected AV
receiver is occurring between songs.
Turn off the relevant features.
Retrieved song data is incorrect even
when “Internet database” is specified
for CD Lookup.
The MCX-2000 refers to the ‘cached’ song data
before accessing the online CDDB database.
Use the CDDB Info command from Submenu to
forcedly retrieve the latest song data from the online
CDDB database. This command is available in Music
Archive or CD playback/import screen.
Cannot connect to the MCX-2000 from
a wireless computer.
Normal. Wireless access point (WAP) feature built
into the MCX-2000 is only available to MusicCAST
clients.
Attach another WAP device to your network to access
the MCX-2000 from a wireless computer.
Internet radio is unavailable.
Firewall on your router device is shutting out incoming
Internet radio streams.
Allow radio streams to pass through the firewall by
specifying their TCP port numbers for allowed
incoming data. Typical TCP port numbers used for
Internet radio are 8000, 8210, 8765, etc., and are
often described in radio station URLs. Note these
changes degrade your firewall security levels.
Misconfiguration of network settings.
Confirm your network settings and Internet access is
available to the MCX-2000.
Requesting an Internet radio station
from a client returns an “unavailable”
message.
Normal. The MCX-2000 doesn’t stream Internet radio
programs to individual clients.
Internet radio programs are broadcast to all clients
specified on the MCX-2000. Use the Broadcast
feature.
Network content is unavailable.
Supplied server software isn’t installed on your
computer.
Install the server software on your Windows PC.
This software is contained in the supplied CD-ROM.
Misconfiguration of network settings.
Confirm your network settings. Your target PC and the
MCX-2000 must be in the same network. Check both
devices have the same network address and subnet
mask values.
Radio Frequency or channel on the
MCX-2000 is unexpectedly changed.
A different radio frequency or channel has been
selected from the client(s).
Radio is a shared audio source between the
MCX-2000 and its clients. If you want to select it only
from the MCX-2000, prevent client-side operations
using the Lock feature.
External input source (Digital or
Analog) is unexpectedly changed.
A different external input source has been selected
from the client(s).
External input is a shared audio source between the
MCX-2000 and its clients. If you want to select it only
from the MCX-2000, prevent client-side operations
using the Lock feature.
Song titles correctly shown on the
MCX-2000 are incorrectly shown on
the client.
MusicCAST clients cannot display some European
language characters and Japanese Kana-Kanji
characters at the same time.
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Symptom
Cause
Remedy
