24
RQT6918
Troubleshooting guide
≥
Insert the power cable securely into the wall outlet.
≥
To conserve power, the unit automatically switches to standby after approximately 30 minutes in
the stop mode. Turn the power back to ON.
Power
Page
No power.
The unit is automatically
switched to the standby mode.
Picture
Operation
–
–
10
10
7
–
6
6
6
11
–
11
–
–
15
–
–
–
–
21
≥
Some operations may be prohibited by the disc.
≥
The unit may not be operating properly due to lightning, static electricity or some other external factor.
Reset procedure:
Press [POWER
Í
/I] to switch the unit to the standby mode and then back to ON.
Alternatively, press [POWER
Í
/I] to switch the unit to the standby mode, disconnect the power
cable, and then reconnect it.
≥
Check that the batteries are installed correctly.
≥
The batteries are depleted: Replace them with new ones.
≥
Point the remote control at the remote control sensor and operate.
≥
Condensation has formed: Wait 1 to 2 hours for it to evaporate.
≥
This unit cannot play discs other than the ones listed in these operating instructions.
≥
This unit cannot play DVD-Video with a region number other than “1”, “ALL” or multiple region
number including “1”.
≥
The disc may be dirty and require cleaning.
≥
Ensure that the disc is installed with the label of the side to be played facing upwards.
≥
This function is dependent on software availability.
≥
Try selecting from the disc’s menu if one is available.
≥
This function is dependent on software availability.
≥
This function is dependent on software availability.
≥
Subtitles are cleared from the television. Display the subtitles.
≥
This function is dependent on software availability.
≥
This function is dependent on software availability. Even if a disc has a number of angles
recorded, these angles may be recorded for specific scenes only.
≥
This feature does not work when the unit is outputting bitstream signals.
≥
While stopped, press and hold [
:
/
6
] and [
;
] on the unit and then also press and hold [
<
]
on the unit until “Initialized” disappears from the television. Turn the unit off and on again.
All settings will return to the default values.
≥
Go to Video in the SETUP menus, and select “Enable” in “Progressive Out”.
Before requesting service, make the below checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not
solve the problem, consult your dealer for instructions.
24
No response when buttons
pressed.
No operations can be performed
with the remote control.
Play doesn’t start (or stops
immediately) when you press
[
1
] (PLAY) .
Cannot select alternative
languages.
No menu play.
No subtitles.
Soundtrack and/or subtitle
language is not the one selected
with the SETUP menus.
Cannot change angle.
Dialogue Enhancer has no
effect.
You have forgotten your ratings
password.
Reset all the settings to Factory
Preset.
The progressive on indicator
does not light.
≥
You inserted a disc the unit cannot play; insert one it can.
≥
Disc is dirty: Wipe it clean.
≥
Trouble may have occurred. The number following “H” depends on the status of the unit.
Reset procedure:
Press [POWER
Í
/I] to switch the unit to the standby mode and then back to ON. Alternatively,
press [POWER
Í
/I] to switch the unit to the standby mode, disconnect the power cable, and then
reconnect it.
≥
If the service numbers fail to clear, note the service number and contact a qualified service person.
≥
You haven’t inserted a disc: Insert one.
≥
You haven’t inserted the disc correctly: Insert it correctly.
Unit displays
6
6
–
–
–
11
“NoPLAY”
“CHECK”
“H
∑∑
”
∑∑
stands for a number.
“NoDISC”
9
–
≥
Some distortion is normal during SEARCH.
≥
The screen may be disrupted briefly when you turn off the VIDEO OFF feature.
≥
Check the connection.
≥
Make sure the television is on.
≥
Ensure the television’s video input setting (e.g., VIDEO 1) is correct.
≥
Go to Video in the SETUP menus, and change “TV Aspect” to suit your television.
≥
Use the television to change the aspect to the correct one.
≥
The 4:3 TV Zoom function is on.
≥
Ensure that the unit is not connected through a video cassette recorder.
≥
Connect to the component video (480P) input terminals on a television compatible with this unit’s
copy guard system. You cannot view progressive video if your television is not compatible.
≥
Press [PROGRESSIVE ON] so the indicator goes out. This problem is caused by the editing
method or material used on DVD-Video, but should be corrected if you use interlace output.
≥
Check the settings in the GUI screen’s Picture Menu.
≥
Select OFF from 4:3 TV Zoom ON/OFF in the Display Menu.
≥
Select Normal from the 4:3 Aspect in the Display Menu.
Picture distorted.
No picture.
The picture shown on the
television is not normal.
(The sides of the picture are cut
off, the picture is stretched
horizontally, or black bands
appear at the top and bottom of
the screen.)
There is ghosting when
progressive output is on.
Picture quality is poor.
The “Menu” does not show
correctly on the display.
–
–
9
–
–
21
15
9
9
11
20
19
19
Summary of Contents for DVD-S840
Page 1: ......
