Troubleshooting
DTX700 Reference Manual
68
If crosstalk is occurring (i.e., sound is produced by a pad other than the one that was struck), try the following.
• Ensure that trigger setups have been configured correctly.
• Ensure that the RejectLevel parameter from the Menu area’s Trigger/Pad/Crosstalk page is set appropriately.
• If using a separately-sold pad featuring a level adjuster, ensure that the level is set appropriately.
• Ensure that the MinLevel (Minimum Level) parameter from the Menu area’s Trigger/Pad/Pad Type page has been set appropriately.
If only one voice is produced when two pads are played simultaneously, try the following.
• Ensure that trigger setups have been configured correctly.
• Go to the Menu area’s Trigger/Pad/Pad Type page, select the pad for which a sound is not being produced, and raise the value of
• Go to the Menu area’s Trigger/Pad/Pad Type page, select the pad for which a sound is not being produced, and lower the value of
its MinLevel (Minimum Level) parameter.
• Go to the Menu area’s Kit/Voice page and check whether both pads have been assigned to the same alternate group using the Alt-
Group parameter. In certain cases, this can lead to only one sound being produced.
• Ensure that the TrgAltGrp (Trigger Alternate Group) parameter from the Menu area’s Kit/MIDI/Assign page is set to “off”.
If consistent, reliable trigger signals cannot be produced using an acoustic drum, try the following.
• Ensure that you are using a high-quality drum trigger such as the DT20, and that it is secured firmly in place using adhesive tape.
(Remember to also remove any old tape.)
• Carry out the checks listed above in the section “No sound is produced when a pad is struck, or the volume is lower than expected.”.
• Ensure that the signal cable is securely plugged into the jack on the DT20 or other drum trigger.
If closed hi-hat sounds cannot be played, proceed as follows.
• Ensure that the Type parameter from the Menu area’s Trigger/Pad/Pad Type page is set correctly.
If, when using a cymbal pad, edge and cup sounds cannot be played or the choking technique does not work, pro-
ceed as follows.
• Ensure that the Type parameter from the Menu area’s Trigger/Pad/Pad Type page is set correctly. (A suitable cymbal-pad type must
be selected for the pad being used.
)
If hi-hat splash sounds are not produced as expected, try the following.
• Ensure that the foot controller is correctly connected to the [HI-HAT CONTROL] trigger input jack.
• Adjust the setting of the FootSplashSens (Foot Splash Sensitivity) parameter from the Menu area’s Utility/Pad page. (Hi-hat splash
sounds will not be produced if “off” has been set here.
)
If a hi-hat controller connected via the [HH-KICK] trigger input jack does not work as expected, try the following.
• Ensure that the hi-hat controller is connected to the DTX700 using the correct type of cable.
• Ensure that you are using an HH65 Hi-hat Controller. (Other types will not operate correctly with the DTX700.)
• Ensure that the Cubase Remote function is not turned on.
Optional add-on products do not operate as expected.
Nothing happens when buttons on the front panel are pressed.