34
DisklavierTV User’s
Guide (For Disklavier ENSPIRE Users)
Troubleshooting
Symptom
Remedy
Speaker output is unstable.
Make sure that the audio cable is firmly connected to the audio input jack
on your computer. If the symptom persists, connect the headphones to
the jack and try listening to audio playback to confirm whether the jack is
defective or not.
Replace the audio cable.
Audio input through the USB audio
input jack is being mixed into the
speaker sound (in case you are
using a USB audio interface).
Make sure that only the input from your computer is connected to the
USB audio interface. If the input from any other device is connected,
disconnect it or set its volume to 0.
No sound is output from the USB
audio interface.
Make sure that the output on the USB audio interface is correctly
connected to your Disklavier.
External Monitor
Symptom
Remedy
The video image on the external
monitor is not in sync with the
audio from the speakers (video is
delayed).
See page 24 on adjusting the delay.
The video image on the external
monitor is not in sync with the
piano playback (video is delayed).
See page 24 on adjusting the delay.
No video image is displayed on
the external monitor.
Make sure that you have selected the desired input.
Make sure that the display cable is connected.
Hissing sound is coming from the
external monitor.
Make sure that the audio volume of the external monitor is set to 0.
The external monitor sleeps
during playback.
Disable the power-saving setting on the external monitor.
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