En
148
Wireless network is not found.
Microwave ovens or other wireless devices in your neighborhood might
disturb the wireless communication.
Turn off these devices.
Access to the network is restricted by the firewall settings of the wireless
router (access point).
Check the firewall setting of the wireless router (access point).
The unit does not detect the PC.
The media sharing setting is not correct.
Configure the sharing setting and select the unit as a device to which music contents are
shared (p.83).
Some security software installed on your PC is blocking the access of the
unit to your PC.
Check the settings of security software installed on your PC.
The unit and PC are not in the same network.
Check the network connections and your router settings, and then connect the unit and
the PC to the same network.
The MAC address filter is enabled on the unit.
In “MAC Address Filter” in the “Setup” menu, disable the MAC address filter or specify
the MAC address of your PC to allow it to access to the unit (p.126).
The files in the PC cannot be viewed or played back.
The files are not supported by the unit or the media server.
Use the file format supported by both the unit and the media server. For information
about the file formats supported by the unit, see “Playing back music stored on media
servers (PCs/NAS)” (p.83).
The Internet radio cannot be played.
The selected Internet radio station is currently not available.
There may be a network problem at the radio station, or the service may have been
stopped. Try the station later or select another station.
The selected Internet radio station is currently broadcasting silence.
Some Internet radio stations broadcast silence at certain of times of the day. Try the
station later or select another station.
Access to the network is restricted by the firewall settings of your
network devices (such as the router).
Check the firewall settings of your network devices. The Internet radio can be played
only when it passes through the port designated by each radio station. The port number
varies depending on the radio station.
The iPhone does not recognize the unit when using
AirPlay.
The unit is connected to a multiple SSID router.
Access to the unit might be restricted by the network separation function on the router.
Connect the iPhone to the SSID which can access the unit.
The application for smartphone/tablet “AV
CONTROLLER” does not detect the unit.
The unit and smartphone/tablet are not in the same network.
Check the network connections and your router settings, and then connect the unit and
smartphone/tablet to the same network.
The MAC address filter is enabled on the unit.
In “MAC Address Filter” in the “Setup” menu, disable the MAC address filter or specify
the MAC address of your smartphone/tablet to allow it to access to the unit (p.126).
Firmware update via the network is failed.
It may not be possible depending on the condition of the network.
Update the firmware via the network again or use a USB memory device (p.138).
Problem
Cause
Remedy
