No sound can be heard or the sound cuts off intermittently
from a Bluetooth device
(
The volume on the Bluetooth device is too low.
Raise the volume on the Bluetooth device.
(
Bluetooth is not selected as the input source of the sound bar.
Select Bluetooth as the input source.
(
“Listening to audio from a Bluetooth® device” (p.41)
(
Playback is not being performed on the Bluetooth device.
Perform playback on the Bluetooth device.
(
The audio output destination on the Bluetooth device is not set to the sound bar.
Select the sound bar as the audio output destination on the Bluetooth device.
(
The connection to the Bluetooth device was terminated.
Connect to the Bluetooth device again.
(
The sound bar is too far away from the Bluetooth device.
Move the Bluetooth device near the sound bar.
(
A device emitting electromagnetic waves (such as a microwave oven or a wireless device) is
located nearby.
Do not use the sound bar near devices that emit electromagnetic waves.
(
Playback is being performed on another Bluetooth device.
Stop the current playback, and perform playback on the other Bluetooth device.
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TROUBLESHOOTING > Bluetooth connection