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Yamaha ATS-B300A, User Manual

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TROUBLESHOOTING

Check the following first

Make sure of the following when the product does not function properly.

(

The power cords of all the devices are connected to AC wall outlets securely.

(

The product, TV and AV devices are turned on.

(

The connectors of each cable are securely inserted into the jacks on each device.

Related links

“List of support centers” (p.82)

54

TROUBLESHOOTING > Check the following first

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Summary of Contents for ATS-B300A

Page 1: ...Sound Bar User Guide EN...

Page 2: ...art names of the remote control 13 PREPARATION FOR USE 15 Preparation 15 Precautions for preparation 17 Confirming the included items 19 Installing the product 21 Connecting to a TV and to power 22 Co...

Page 3: ...WITH THE APP 45 Controlling the sound bar with the smartphone app Sound Bar Remote 45 CHANGING AND INITIALIZING THE SETTINGS 46 Showing the type of audio signal and settings for functions 46 Changing...

Page 4: ...tion 72 How to replace the remote control battery 73 How to reset the sound bar 75 SPECIFICATIONS AND SUPPORT 76 Specifications 76 Supported digital audio signal formats 79 List of indicator displays...

Page 5: ...s in this guide are the trademarks or registered trademarks of their respective companies Various smartphones and tablet devices are collectively referred to as smartphones When necessary the type of...

Page 6: ...guide This guide explains all functions and procedures for use including those not covered in the Quick Guide 6 ABOUT THIS PRODUCT AND THE USER GUIDE About the User Guide and other guides included wi...

Page 7: ...system for your TV that allows you to easily enjoy surround sound on the TV with a rich sense of presence n Produce surround sound just by connecting to a TV Related links Surround playback p 35 7 AB...

Page 8: ...aying human voices at higher volume CLEAR VOICE p 39 Bass Extension This function focuses on the acoustic image of the bass portion and enhances bass sound It allows you to enjoy rich bass performance...

Page 9: ...V s remote control In addition the audio signal is transmitted from the TV s HDMI input jack to the sound bar by the ARC Audio Return Channel function Connecting to a TV compatible with ARC p 22 Contr...

Page 10: ...lect an input source p 31 Volume Adjust the volume p 31 c Speakers d Built in subwoofers e Indicators The indicators flash or glow to show the operation and setting status During normal playback the s...

Page 11: ...ng NOTE To prevent unintended operation do not place anything on the controls of the sound bar Enabling the Child Lock function prevents accidental operation The brightness of the indicators can be ad...

Page 12: ...p 26 c UPDATE ONLY jack Use to update the sound bar s firmware Refer to the Update Guide on Yamaha website for details d SUBWOOFER OUT jack p 28 Connect an external subwoofer using an RCA mono cable...

Page 13: ...rom a TV OPTICAL button Audio from a device connected to the OPTICAL input jack BLUETOOTH button Audio from a Bluetooth device c INFO button Check information such as the type of audio signal being pl...

Page 14: ...VOLUME button Adjust the volume of the sound bar p 31 j SUBWOOFER button Adjust the volume of the subwoofer p 37 k Mute button Mute the audio output p 31 Press this button again or press VOLUME to unm...

Page 15: ...method suitable for the type of jacks on the TV and the functions to be used Connecting to a TV compatible with ARC p 22 Connecting to a TV not compatible with ARC p 24 4 Connect an audio device if re...

Page 16: ...o the TV s HDMI input jacks HDMI IN This sound bar AV devices When playing audio from a TV or AV device via the sound bar set the input sources as follows Sound bar s input source TV TV s input source...

Page 17: ...When installing this product do not obstruct heat dissipation Failure to observe this may trap heat inside the product causing a fire or malfunctions Avoid being near the product during a disaster suc...

Page 18: ...from the AC outlet Failure to observe this may cause a fire or malfunctions Check the electric plug periodically and remove any dirt or dust which may have accumulated on it Failure to observe this ma...

Page 19: ...in devices Sound bar ATS B300 n ACCESSORIES Remote control A Lithium battery CR2025 has already been inserted into the remote control Power cord HDMI cable 1 5 m Mounting template Use when mounting th...

Page 20: ...Safety Guide 20 PREPARATION FOR USE Confirming the included items...

Page 21: ...illustration Controls NOTE For proper installation of the sound bar on a wall make sure to have the work done by the dealer from where you purchased the product or by a contractor with qualified servi...

Page 22: ...transmits the TV s audio signal and the control signal for controlling the sound bar using the TV s remote control 1 Connect the sound bar to a TV Connect the HDMI cable to the HDMI input jack compati...

Page 23: ...is capable of transmitting high definition audio signals such as Dolby Atmos via a TV which ARC cannot transmit The HDMI Control function of the sound bar is enabled by default Disable the HDMI Contro...

Page 24: ...able The digital optical audio cable transmits the TV s audio signal to the sound bar 1 Connect the sound bar to a TV Connect to the digital optical audio output jack of the TV OPTICAL O O Sound bar r...

Page 25: ...ia the sound bar set the input source as follows Sound bar s input source OPTICAL Dolby Atmos audio cannot be played when a TV is connected with a digital optical audio cable 25 PREPARATION FOR USE Co...

Page 26: ...jack can be connected to the sound bar directly with a digital optical audio cable commercially available 1 Connect an audio device to the sound bar OUTPUT O O Sound bar rear Audio device OPTICAL jac...

Page 27: ...equipped with video output connect the video output jack directly to the video input jack on the TV A device other than a TV cannot be connected with the HDMI cable 27 PREPARATION FOR USE Connecting t...

Page 28: ...ubwoofer with a built in amplifier can be connected to further enhance low frequency sound Connect an external subwoofer to the sound bar using an RCA mono cable commercially available Sound bar rear...

Page 29: ...ng to use the remote control Battery insulating strip NOTE Use the remote control within the range shown in the following illustration Within 6 m Remote control sensor Related links How to replace the...

Page 30: ...uses of settings Example Normal display When the sound bar is turned off the indicators go off NOTICE If not using the product for a long period of time be sure to unplug the power plug from the AC ou...

Page 31: ...cted to the OPTICAL input jack BLUETOOTH button Audio from a Bluetooth device The indicator of the selected input source button glows One of the indicators glows n Adjusting volume Press VOLUME to adj...

Page 32: ...an also be performed from the sound bar s controls y Input For selecting a device to play Volume For adjusting the volume Related links Surround playback p 35 Stereo playback p 36 Playing human voices...

Page 33: ...best suited for movies It creates a sound space that seems to envelop your body GAME This sound mode provides surround playback that is best suited for video games It accurately reproduces and emphasi...

Page 34: ...to enjoy the sound with your preferred audio balance Related links Surround playback p 35 Stereo playback p 36 Playing human voices at higher volume CLEAR VOICE p 39 Enjoying rich bass sound BASS EXT...

Page 35: ...that is more faithful to the intentions of content creators by taking advantage of the characteristics of the sound bar Related links Sound functions of this product p 33 Showing the type of audio si...

Page 36: ...back Flash three times when selected NOTE Press INFO to see whether stereo playback is selected Related links Sound functions of this product p 33 Showing the type of audio signal and settings for fun...

Page 37: ...woofer Adjust the volume of the subwoofer only Press SUBWOOFER to adjust the volume The glowing indicator changes to show the volume level Volume is turned down Volume is turned up 37 PLAYBACK Adjusti...

Page 38: ...of the overall sound This function is recommended when you want to increase the bass while suppressing the volume of the subwoofer or when you want to emphasize the sounds of low pitched instruments...

Page 39: ...lot of background music and sound effects Press CLEAR VOICE to enable or disable the function Default setting Disabled Glows when enabled Off when disabled NOTE Clear Voice is a function that focuses...

Page 40: ...d bass to a balance that suits your preferences This function can only be controlled via the smartphone app Sound Bar Remote The treble and bass can be separately adjusted from 6 to 6 Default setting...

Page 41: ...rough the sound bar Bluetooth device 1 Press BLUETOOTH to switch the input source to Bluetooth The sound bar enters the connection wait status and the BLUETOOTH indicator flashes Flashes 2 On the Blue...

Page 42: ...witched to Bluetooth The Bluetooth connection is terminated if one of the following operations is performed The Bluetooth function of the Bluetooth device is turned off BLUETOOTH on the sound bar s re...

Page 43: ...ck 1 Stop playback on the Bluetooth device 2 Start playback on the other Bluetooth device Audio from the other Bluetooth device can be heard on the sound bar NOTE When connecting a new Bluetooth devic...

Page 44: ...he power on and off Both the TV and the sound bar turn on off at the same time b Switch the audio output device The audio output device can be switched to the TV or the sound bar Control operations va...

Page 45: ...p on the App Store or Google Play NOTE This sound bar supports Sound Bar Remote only This sound bar cannot be controlled using other apps such as Sound Bar Controller To control the sound bar using th...

Page 46: ...for three seconds immediately after INFO is pressed a b c a Type of audio signal TV glows red Dolby Atmos TV glows white Dolby Audio Dolby Digital Dolby Digital Plus Dolby TrueHD OPTICAL glows white A...

Page 47: ...ightness is Dim by default 1 Turn on the sound bar 2 Press DIM button Press the button to change the brightness in the order of Off Bright and Dim NOTE Indicators glow brightly just after operation an...

Page 48: ...s follows and the sound bar turns on Glows when enabled Off when disabled NOTE When connected to a TV s ARC compatible HDMI input jack enable the HDMI Control function When you want to reduce standby...

Page 49: ...odel Models for U S A Canada Mexico Australia Mainland China Taiwan Indonesia New Zealand and India Disabled Models for Europe U K Korea and other areas Enabled 1 Turn off the sound bar 2 While holdin...

Page 50: ...the sound bar 2 Hold down O for at least five seconds The Child Lock function switches from enabled to disabled or from disabled to enabled The indicator shows the setting status for a few seconds as...

Page 51: ...ting Enabled 1 Turn off the sound bar 2 Hold down BLUETOOTH for at least five seconds The Bluetooth Standby function switches from enabled to disabled or from disabled to enabled The indicator shows t...

Page 52: ...down DIM for at least five seconds The Bluetooth function switches from enabled to disabled or from disabled to enabled The indicator shows the setting status for a few seconds as follows and the sou...

Page 53: ...he sound bar 2 While holding down on the sound bar press the power button until all indicators flash Initialization is performed When initialization is complete the indicators will show the following...

Page 54: ...on properly The power cords of all the devices are connected to AC wall outlets securely The product TV and AV devices are turned on The connectors of each cable are securely inserted into the jacks o...

Page 55: ...the sound bar again The Auto Power Standby function can be disabled Enabling disabling the Auto Power Standby function p 49 The TV indicator on the sound bar is flashing red The protection circuitry h...

Page 56: ...turn on the sound bar the protection circuit was activated three times consecutively To protect the product the power cannot be turned on Unplug the power cord from the AC wall outlet and contact the...

Page 57: ...ols There is no response even when the controls on the sound bar are operated The controls of the sound bar may be locked Unlock the controls of the sound bar Enabling disabling the Child Lock functio...

Page 58: ...off although the power is on the power appears to be off Indicator brightness is set to Off Change the brightness Changing the brightness of the indicators Dimmer p 47 58 TROUBLESHOOTING Power and ove...

Page 59: ...hock such as lightning or excessive static electricity or to a drop in the power supply voltage Press the power button on the sound bar for at least 15 seconds to force the sound bar to turn off Wait...

Page 60: ...s on by itself Another Bluetooth device is being operated nearby Terminate the Bluetooth connection with the sound bar Listening to audio from a Bluetooth device p 41 60 TROUBLESHOOTING Power and over...

Page 61: ...of the remote control p 13 Preparing the remote control p 29 The battery has run out Replace the battery with a new one How to replace the remote control battery p 73 The remote control sensor of the...

Page 62: ...ed with the TV s remote control perform the following Turn off the sound bar and the TV and then turn them back on again Unplug the power cord of the sound bar as well as the power cords of external d...

Page 63: ...d bar cannot play is being input Change the digital audio output setting on the TV or AV device to a type of audio signal supported by the sound bar Supported digital audio signal formats p 79 The HDM...

Page 64: ...signals or low frequency signals Try to play content containing subwoofer channel signals to see if any sound can be heard from the subwoofer The volume of the subwoofer is too low Turn up the volume...

Page 65: ...loudness the sound bar is equipped with the Automatic Volume Adjustment function If the sound bar was turned off with the volume set high the volume is automatically adjusted to a safe listening leve...

Page 66: ...is set to output 2 channel audio such as PCM only Change the audio output setting on the TV or AV device to output Bitstream audio signals Sound is also heard from the TV s built in speakers Turn the...

Page 67: ...Noise is heard The sound bar is too close to another digital or high frequency device Move those devices away from the sound bar 67 TROUBLESHOOTING Audio playback...

Page 68: ...red in the Bluetooth device is not functioning correctly Delete the connection profile in the Bluetooth device and then connect the Bluetooth device to the sound bar The passkey for devices such as a...

Page 69: ...ooth device is not set to the sound bar Select the sound bar as the audio output destination on the Bluetooth device The connection to the Bluetooth device was terminated Connect to the Bluetooth devi...

Page 70: ...the smartphone On an Android device the function for obtaining location information is disabled The Sound Bar Remote app uses the location information of the Android device only to detect the sound ba...

Page 71: ...VD players and set top boxes to the TV s HDMI input jacks HDMI IN This sound bar AV devices When playing audio from a TV or AV device via the sound bar set the input sources as follows Sound bar s inp...

Page 72: ...Change the settings as follows HDMI Control Disabled Bluetooth Standby Disabled Related links Enabling disabling the HDMI Control function p 48 Enabling disabling the Bluetooth Standby function p 51...

Page 73: ...hands or in your eyes it can cause blindness or chemical burns If the battery fluid should come in contact with your eyes mouth or skin wash immediately with water and consult a doctor CAUTION Do not...

Page 74: ...with holding these positions firmly 2 Remove the old battery and insert a new one CR2025 CR2025 Lithium battery CR2025 1 Pull the lever 3 Put the cover over the remote control as shown in the figure a...

Page 75: ...the sound bar to turn off Press the power button on the sound bar for at least 15 seconds n To initialize the sound bar Refer to the following explanation and reset the settings of the sound bar to t...

Page 76: ...3 4 cone 4 Frequency response 240 Hz to 22 kHz Impedance 4 8 2 Tweeter Type Acoustic suspension type magnetic shielding Driver 2 5 cm 1 dome 2 Frequency response 9 kHz to 22 kHz Impedance 4 Subwoofer...

Page 77: ...A Canada Taiwan and Mexico AC 100 to 120 V 50 60 Hz Models for U K Europe and other areas AC 100 to 240 V 50 60 Hz Power consumption 23 W Standby power consumption Models for U S A Canada Taiwan and...

Page 78: ...nts of this User Guide apply to the latest specifications as of the publishing date The latest version of the User Guide is available to download from the Yamaha website 78 SPECIFICATIONS AND SUPPORT...

Page 79: ...Digital Plus Dolby Atmos Signals from a TV s ARC compatible HDMI input jack Audio formats Details 2 channel Linear PCM 2 channels 32 44 1 48 88 2 96 kHz 16 20 24 bit Bitstream Dolby Digital Dolby Digi...

Page 80: ...UETOOTH Glowing blue Bluetooth device connection established Flashing white Bluetooth device connection wait status d CLR VOICE Glowing Clear Voice function is enabled e DOLBY ATMOS Glowing green Dolb...

Page 81: ...or disabled Glows Enabled Off Disabled Muted state An error occurred Flashes red NOTE When the brightness of the indicators is set to Off the indicators glow only during control operations See the des...

Page 82: ...apan Please contact the store where you purchased this product or the Product Support Center as listed in the Safety Guide included with this product For customers outside of Japan Please contact your...

Page 83: ...es third party software programs For the copyright and the license agreement terms and conditions of third party software programs that are used see the following website https manual yamaha com av cm...

Page 84: ...hts reserved The terms HDMI HDMI High Definition Multimedia Interface HDMI Trade Dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator Inc The Bluetooth word...

Page 85: ...w yamaha com Yamaha Downloads https download yamaha com 2023 Yamaha Corporation Published 06 2023 NV A0 AV23 0035 Layout Folder YMH_PDF_Manual_A5_AV Stylesheet Name 01_YMH_PDF_Manual_A5_AV_En Multi St...

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