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Troubleshooting
•
External Siren
Siren produces a 3 second alarm
when disarmed
• There has been a previous alarm and there might
be an intruder still in the premises.
Siren produces a series of audible pips
when armed or disarmed
• If the Siren produces a series of pips when arming
and disarming this indicates low batteries. Check
your app for confirmation of battery status.
• If the Siren produces a series of pips only when
arming this indicates a tamper fault. Check that
the Siren cover is firmly secured and the tamper
spring on the back of the Siren is fully depressed
when in contact with the wall. If not use suitable
packing material to fill the gap (refer to page 9 for
diagram).
Siren produces an interrupted tone when
sounding an alarm
• Low battery warning. Check your app for battery
status. Change batteries (see page 15).
Siren does not respond to Arming or
Disarming
• Siren batteries may be completely exhausted.
Check your app for confirmation of battery status.
See instructions for changing batteries on page
15.
• Siren may not be learnt-in. If Siren produces a
tamper alarm when the cover is removed and the
Siren is OK, learn-in the Siren (see page 7).
• Siren may not be in range of the Smart Hub.
Ensure these are within 30m of each other and
relocate devices if required.
Adding the External Siren
• Ensure the dip switch positions are as shown
in the diagram. If the switches are in the wrong
position, please change accordingly
• After changing the
dip switch, turn off the
power for 30 seconds,
then turn the power on
again for the changes to
take effect.
Door/Window Contact
Door/Window Contact LED lights up
• Batteries are low or the tamper switch has been
disturbed. Check that the tamper switch spring is
making contact with the mounting surface. If the
tamper switch is OK, please change the battery
(see page 15).
Door/Window Contact does not respond
to opening when jumper is in the test
position
• Batteries are completely exhausted. Change the
battery
(see page 15).
• The magnet is too far
away from the sensor.
Check that the gap
between the sensor
and magnet is not
greater than 10mm.
PIR Motion Detector
PIR does not respond to motion
• Previous motion may have triggered the PIR
sleep timer, and is preventing subsequent motion
detection. Arm the system and the vacate
protected area for at least 60 seconds before
testing. By pressing the learn/test button the PIR
LED will light up and detect motion for the first
minute.
PIR Motion Detector is slow to respond
• This is normal. The PIR Motion Detector has
sophisticated false alarm filtering to filter out
random fluctuations, and responds to genuine
motion across field of view, the PIR is less
sensitive, when walking directly towards it.
1
3
5
6
7
2
4
a
a
b
b
max 10mm
or
(14)
(GB) Installation - (IT) Installazione - (DE) Installation - (NO) Installasjon - (SE) Installation -
(DK) Installation.
Ø 3.5mm
7