WARRANTY
FLOJET warrants this product to be free of defects in material and/or
workmanship for a period of one year after purchase by the customer
from FLOJET. During this one year warranty period, FLOJET will at its
option, at no charge to the customer, repair or replace this product if
found defective, with a new or reconditioned product, but not to
include costs of removal or installation. No product will be accepted
for return without a return material authorization number. All return
goods must be shipped with transportation charges prepaid. This is
only a summary of our Limited Warranty. For a copy of our complete
warranty, please request Form No. 100-101.
RETURN PROCEDURE
Prior to returning any product to FLOJET, call customer service for an
authorization number. This number must be written on the outside
of the shipping package. Place a note inside the package with an
explanation regarding the reason for return as well as the
authorization number. Include your name, address and phone number.
TROUBLESHOOTING CHART
Symptom
Possible Cause(s)
Corrective Action
Pump will
not start (stalls)
1. Inadequate air supply (20 PSI Min.)
1. Increase air inlet pressure
2. Contaminated air supply
2. An air dryer might be required
3. Ruptured diaphragm
3. Replace diaphragm
Pump runs, but no fluid
1. A leak or break in the product inlet line
1. Replace product line
2. A leak or break in the product discharge line 2. Replace product line
Pump leaks through exhaust port
1. Leak at upper exhaust manifold o-ring
1. Replace exhaust manifold
2. Shaft seal O-rings damaged or worn
2. Replace shaft seal O-rings
3. Inadequate slide lubrication
3. Replace with shuttle valve kit
4. Manifold port clip not correctly installed
4. Make sure clip is installed correctly
and fully seated
Flow rate is low
1. Tubing or hose is damaged or blocked
1. Clean or replace
2. Check viscosity of medium being pumped
2. Reduce viscosity of medium, increase
hose diameter or contact factory for
recommendation
3. Check valves not seated correctly
3. Reinstall check valves
Pump leaks
1. Ruptured or worn out diaphragm
1. Replace diaphragm
2. Pump housing screws not torqued adequately 2. Torque screws to 20 in lb
WASHDOWN PUMP SERVICE PARTS
KEY#
Pump System
Flojet Part No.
Description
1
2 & 4 Pump System
G575000A
Replacement Pump with Santoprene™, EPDM Elastomer
2 & 4 Pump System
G573000A
Replacement Pump with Viton™ Elastomer
2
2 & 4 Pump System
G577000A
Replacement Pump with Santoprene™, EPDM Elastomer, Reverse Flow
2 & 4 Pump System
G578000A
Replacement Pump with Viton™ Elastomer, Reverse Flow
3
2 & 4 Pump System
21000-324A
Kit, Bracket with Two Screws
4
2 Pump System
20574-015A
Kit, Gas Line Assembly, 2 Pump, 1/4” Barb
2 Pump System
20574-013A
Kit, Gas Line Assembly, 2 Pump, for 1/4” Quick Connect
5
2 Pump System
21039-100A
Kit, Manifold, EPDM, 2 Pump
2 Pump System
21039-101A
Kit, Manifold, Viton™, 2 Pump
6
4 Pump System
20574-016A
Kit, Gas Line Assembly, 4 Pump, 1/4” Barb
4 Pump System
20574-014A
Kit, Gas Line Assembly, 4 Pump, for 1/4” Quick Connect
7
4 Pump System
21039-102A
Kit, Manifold, EPDM, 4 Pump
4 Pump System
21039-103A
Kit, Manifold, Viton™, 4 Pump
2
6
7
1
3
3
1
7
2
3
1
5
2
4
5
Flojet is a trademark of Xylem Inc. or one of its subsidiaries.
© 2012 Xylem, Inc. 81000-354 Rev C 3/12
www.xylemflowcontrol.com
U.S.A.
Flojet
666 E. Dyer Rd.
Santa Ana, CA 92705
Phone: 949.608.3900
Fax: 949.608.3887
UNITED KINGDOM
Flojet
Bingley Road, Hoddesdon
Hertfordshire EN11 OBU
Tel:
+44 (0) 1992 450145
Fax: +44 (0) 1992 467132
CANADA
Fluid Products Canada
55 Royal Road
Guelph, Ontario N1H 1T1
Tel:
519 821.1900
Fax: 519 821.2569
JAPAN
NHK Jabsco Company Ltd.
3-21-10, Shin-Yokohama
Kohoku-Ku, Yokohama, 222
Tel:
045.475.8906
Fax: 045.475.8908
GERMANY
Jabsco GmbH
Oststrasse 28
22840 Norderstedt
Tel:
+49-40-53 53 73 -0
Fax: +49-40-53 53 73 -11
ITALY
Jabsco Marine Italia
Via Tommaseo, 6
20059 Vimercate, Milano
Tel: +39 039 685 2323
Fax: +39 039 666 307
