XYBIX SYSTEMS Dispatch Console Product Manual & Trouble Shooting Manual Download Page 28

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Xybix Systems, Inc. • 8207 SouthPark Circle • Littleton, CO 80120 • 800.788.2810 • www.xybix.com

Nov 2011

W E L C O M E TO Y O U R X Y B I X F U R N I T U R E

Failure

Ques

ons

Ques

ons

Ques

ons

Solu

Further Ac

Steps

No Display-no

power

Is the control box

/transformer

connected to

working power

outlet?

Are the leg motor

cables properly

connected to the

control box

(Insu

ﬃ

cient plug

contact)?

Is the hand control

connected at the

Control Box? When

pulling on Hand

Controller cable,

are the colored

wires exposed?

If all connec ons

are good, then

unplug from power

for minimum 10 sec

and re-plug

Reset Control Box

according to the

Trouble Shoo ng

instruc ons

EMail Customer

Service and

reference failure

line number

Hand control

beeps when

pressing a

Are the leg

motor cables

properly

connected to

the control box

(Insu

ﬃ

cient plug

contact)?

Check for poor

connec ons on

Extension Cables

If all connec ons

are good, then

unplug from power

for minimum 10 sec

and replug

Reset Control Box

according to the

Trouble Shoo ng

instruc ons

EMail Customer

Service and

reference failure

line number

Handset shows

“E”

Does the work

surface move up

or down?

When pulling on
Hand Controller

cable, are the

colored wires

exposed?

If all connec ons

are good, then

unplug from power

for minimum 10 sec

and replug

Turn power o

ﬀ

open Hand

Controller by

removing screws-

place cable

connec on in strain

relief

Handset s ll

shows “E”Replace

handset EMail

Customer Service

and reference fail-

ure line number

Intermi

ent

hand control

opera

Is the hard wired

connec on to

the hand control

loose?

If you push the

wires towards the

hand control and

it works this is an

internal short.

Replace handset
EMail Customer

Service and

reference failure

line number

Table leans to

one side, a

er/

during

movement

If solu

on causes

the table to

become more out
of level-STOP-and

contact Customer

Service

Is there an

obstruc on or

overload?

Are the leg motor

cables properly

connected to the

control box

(Insu

ﬃ

cient plug

contact)?

If all connec ons

are good, then

unplug from power

for minimum 10 sec

and re-plug

Remove overload/

obstruc on -Reset

EMail Customer

Service and

reference failure

line number

Table moves 2

inches in
opposite

direc

on while

moving

Are there any

obstacles in the

movement path?

Remove obstacle

EMail Customer

Service and

reference failure

line number

Control beeps

twice when

pressing a

Is the child lock

ac vated?

Deac vate child

lock by pressing the

“M”bu on for 10

sec.

EMail Customer

Service and

reference failure

line number

Console Trouble Shooting Graph

Summary of Contents for Dispatch Console

Page 1: ...Xybix Systems Inc 8207 SouthPark Circle Littleton CO 80120 800 788 2810 www xybix com 1 Copyright Xybix Systems Inc Nov 2011 XYBIX SYSTEMS INC Dispatch Console Product Manual Trouble Shooting Guide ...

Page 2: ...Xybix Systems Inc 8207 SouthPark Circle Littleton CO 80120 800 788 2810 www xybix com 2 Copyright Xybix Systems Inc Nov 2011 This page is intentionally left blank ...

Page 3: ... 80120 800 788 2810 www xybix com 3 Copyright Xybix Systems Inc Nov 2011 XYBIX SYSTEMS INC Dispatch Console Product Manual Trouble Shooting Guide Xybix Systems Inc 8207 SouthPark Circle Littleton CO 80120 Phone 800 788 2810 Fax 303 683 5454 www xybix com ...

Page 4: ... with your company s processes and functionality requirements unite to create a state of the art work station that empowers your company by aligning form and functionality for better health and overall performance Our consultative approach ensures customers get the right solution and that each individual get the most benefits of health and productivity available through the proper fit and adjustme...

Page 5: ...onal Heater 11 12 Task Lighting 13 Rollervision 14 DataDock 15 Hand Controls surface 16 IFit 17 MyClimate Controls 17 AirSpeed 18 Filter Maintenance 18 Heat Control 18 Light Adjustment 19 Console Operation 20 Console Movement 21 Console Obstruction Trouble Shooting Guide 22 A More In Depth View of your Console 23 Lift Columns 23 Hand Controls 24 Control Box s 24 IFit 25 Powerbar 25 Energy Chain 26...

Page 6: ...qual or higher value used to resolve a warranty claim will in no way extend the applicable warranty period applied to the original product Xybix will assume responsibility for all shipping and return shipping expenses of any defective product covered by this warranty This warranty does not apply to Normal wear and tear and consumable items such as light bulbs Xybix products which have undergone un...

Page 7: ...ctions i e the development of smoke odors or unusual noises all system components need to be turned off and all tables connected or power cables need to be disconnected The duty cycle printed on the control box plate may not be exceeded Power cables must not be exposed to pinching bending to less than 2 radius or tensile stress Modification of the control box or the hand control is not recommended...

Page 8: ...to refuse severely damaged items and make note of damage on the bill of lading While most truck drivers are helpful and will try to accommodate you again remember that they do not have to help you unload the freight unless you have paid for and made previous arrangements for a lift gate They have to be courteous and allow you to inspect the merchandise You can be courteous to them by unloading the...

Page 9: ... that an employee operating within a comfortable safe and low stress environment will have the capacity to reach a much higher level of productivity and yield greater quality output Let s review some of the product features on your console Console Features In the following section we will be discussing common features found on Xybix s furniture Although some features are optional and may not be fo...

Page 10: ...ving motion detector It turns all functions off if there is no presence for 15 minutes resumes when occupant returns As indicated on the reverse side of the control users can adjust their fan speed dim one or both lights turn on or off Status Indicator light turn on or off forced air heat or heat pad Personal Heater The personal heater feature will be located under your console just beneath the cr...

Page 11: ...e head This light is compatible with the MyClimate light dimming feature This light will be mounted to your work surface or attached behind your monitors to Rollervision Features This LED light is both practical and space saving Offering consistent bright lighting to any console The Trillium light has parabolic lens with an optic diffuser to brighten Double articulating arm provides simple movemen...

Page 12: ...ing Cont I Bar LED Task Light The I Bar LED Desk Lamp is a compact space saving design with maximum adjustability Providing over 15 000 hours of illumination this slim LED lamp provides the equivalent of 30 40 watt incandescent bulb With four steps of dimming the I Bar is a great keyboard lighting option WELCOME TO YOUR XYBIX FURNITURE ...

Page 13: ...al depth adjustment feature allows for up to 6 computer monitors to seamlessly glide at the same time on ball bearing wheels in a forward and reverse motion allowing user s effortless adjustment in their monitor focal viewing plane Features All monitors move simultaneously to achieve the optimal focal depth for each user Reduces eye strain Easily add and reposition monitors Smooth whisper quiet gl...

Page 14: ...er personal input devices without having access to the CPU unit The cable management channel at the back edge of the keyboard surface allows for easy cable changes All wiring is concealed and organized eliminating dangling cords and clutter Data Dock Cable Port Options PS2 Port RJ11 RJ45 USB Port Ext Cable PS2 Panel Mount for Datadock used for keyboard and mouse extension Ext Cable USB Type A to T...

Page 15: ...oles offer a recessed independent front and rear control The number displayed on the hand control is worth noting Users can revert their console back to their desired height setting using this number Discussed later in this document will be trouble shooting for hand controls and surface movement Rear Control Front Control Note If you are having trouble operating your console i e only one side is a...

Page 16: ...ds the table usage by each individual user based on log in name and password Discussed later in this document will be trouble shooting for hand controls and surface movement Workers of all sizes from the 5th to 95th percentile get precise ergonomic height adjustment with Xybix s patent pending I Fit Personal Ergonomic Adjustment Software Once established optimum individual heights for the keyboard...

Page 17: ...e base of the con troller In order for the hand control to properly work please ensure that it is facing the user and that there is nothing obstructing the sensor on the lower front part of the controller Air Flow Control Knob Motion Activated Sensor Dimmable Task Lighting Control Dimmable Task Lighting Control Optional Status Indicator Light Optional heat control Air Speed To adjust the air speed...

Page 18: ...wise motion This will dim and brighten your task lighting The further to the right you turn the knob the brighter the task light will become Likewise the further you turn the knob to the left counter clockwise the more dim your lighting will become Filter Maintenance The MyClimate system is equipped with air filters similar to car vent filters which trap and lock dust and debris From time to time ...

Page 19: ...e forward and reverse movement Located under your monitors on the rear work surface will be your MyClimate personal fan If applicable this is also where the CPU hangers are located The front surface is the work surface closest to the user this is where your keyboard and mice will be located as the optional data dock cup holder and hand controls WELCOME TO YOUR XYBIX FURNITURE Trillium LED Task Lig...

Page 20: ...will find the surface moving in the upward motion Likewise when pressing the down arrow the surface will move downward Optimal ergonomic settings for your console can be achieved by following the ANSI HFES 100 2007 Ergonomic Standards WELCOME TO YOUR XYBIX FURNITURE Helpful Hint on Console Operation Xybix hand controls display a two or three digit number when adjusting the work surfaces This numbe...

Page 21: ...nder the work surface trash bins coats bags filing cabinets etc Ensure that all cabinet doors are closed and nothing is between the two work surfaces When moving the console upward areas that should be checked are cabinet doors and anything attached to the panel walls your cubical walls Check to make sure that any objects on top of the work surface are cleared from area of movement Check to make s...

Page 22: ...r your console parts and features connection of parts Under your console you will find several parts that can help you understand more about your new furniture and its features Let s take a further look WELCOME TO YOUR XYBIX FURNITURE Lift Columns Table Legs Wire Management Channel Hand Controls Control Boxes I Fit Work Light not pictured J Channel Power Bar Trouble Shooting Guide ...

Page 23: ...s is referred to as an X4 Xybix s larger X5 workstations contain 5 lift columns The X5 has a rear lift column usually centered behind the middle of the console The lift column will have a grayish base with steel looking columns and black adjustment glides for support and leveling Hand Controls As previously noted your hand controls will control the height of your front and rear work surfaces Opera...

Page 24: ...trolling each of the work surface lift column The primary cord inputs to this device are the lift column hand controls and power supply I Fit I Fit is a small squared shaped black box located near the control box You will see one hand control cord connected to I Fit and then I Fit is connected to the control box For troubleshooting purposes it is help ful to know where I Fit is located 9 pin seria...

Page 25: ... and will connect to either your front work sur face or to your CPU storage unit One energy chain will connect from your rear work surface to the Roll ervision focal depth adjustment technology The chain linked black cord containment system is used for cable management and will prevent cable cords from being tangled or damaged This also ensures that the proper cable length is being used to accommo...

Page 26: ... the up and the down button on the hand control that displays the A64 error code The surface should move slowly and evenly all the way down to the very bottom of the last leg stage Once it is down all the way let go of the buttons and the surface will move up slightly by itself about a quarter of an inch to the control box s Memory Bottom You will also hear the control box make a beep ing tone sou...

Page 27: ... the front and rear surface Then hold down button on the hand control The surface should move slowly and evenly all the way down to the very bottom of the last leg stage Once it is down all the way continue to hold the down button until you hear the control box make a clicking noise Then let go of the button and the surface will move up slightly by itself about a quarter of an inch to the control ...

Page 28: ...oller cable are the colored wires exposed If all connec ons are good then unplug from power for minimum 10 sec and replug Turn power oﬀ open Hand Controller by removing screws place cable connec on in strain relief Handset s ll shows E Replace handset EMail Customer Service and reference fail ure line number 4 IntermiƩent hand control operaƟon Is the hard wired connec on to the hand control loose ...

Page 29: ... instruc ons EMail Customer Service and reference failure line number 11 No reset pos sible Is the control box transformer connected to working power outlet Are the leg motor cables properly connected to the control box Insuﬃcient plug contact Is the hand control connected If all connec ons are good then unplug from power for minimum 10 sec and re plug Reset Control Box according to the Trouble Sh...

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